Pamela Windebank Todd

Experienced Billing and Finance Professional with extensive expertise in full-cycle and international billing across EMEA, APAC, and Asia regions within consultancy, professional services, media, and commercial organisations. Strong background in complex billing, WIP management, reconciliations, e-billing, accounts receivable, and stakeholder management. Proven ability to manage high-volume billing processes accurately within fast-paced, deadline-driven environments while delivering excellent client service.

Skilled at building strong working relationships with senior stakeholders, finance teams, and clients across multiple regions and time zones. Highly proficient across a range of finance systems including SAP, Salesforce, Financial Force, Sage, Xero, QuickBooks, and PeopleSoft, with advanced Excel skills and strong attention to detail.

Project & Billing Coordinator - OC&C Strategy Consultants

(2023-05)

• Process and maintain accurate financial and billing data across multiple client projects.
• Prepare complex draft invoices for approval in accordance with client agreements and project milestones.
• Support the Global Billing & Credit Control Manager and wider billing team with day-to-day billing operations.
• Reconcile WIP, fees, and expenses on a monthly basis to ensure accurate billing and reporting.
• Liaise with clients to resolve invoice and expense queries professionally and efficiently.
• Support debt collection activities and assist in maintaining a clean Accounts Receivable ledger.

Trainee Accounts Assistant - KBM Chartered Certified Accountants & Registered Auditors

(2022-05 - 2023-05)

• Processed sales and purchase invoices using Sage 50, QuickBooks, and Xero.
• Managed accounts payable and receivable functions.
• Prepared and submitted VAT returns to HMRC.
• Processed payroll and generated payslips, P45s, and P60s.

Sales Support & Billing Executive - The Economist

(2021-01 - 2023-04)

• Processed subscription orders and approvals using Salesforce.
• Raised and issued invoices using PeopleSoft and ElanWeb.
• Managed prepayment invoices and supported credit and rebill activities.

EMEA Billing Executive - WGSN

(2017-08 - 2020-05)

• Managed EMEA billing operations while supporting APAC and Asian regions.
• Processed e-billing invoices and credit notes across multiple international regions.
• Performed billing reconciliations and month-end reporting using advanced Excel.

IFA - Institute of Financial Accountants

Level 2 Certificate - Digital Bookkeeping & Payroll Administration (2022)