Colleague Experience Administrator - Swindon Borough Council
(2026-06)
- Provide day-to-day administrative and transactional HR support for new candidates, current employees and managers.
- Own HR Administration and onboarding.
- Ensure accurate data processing and timely responses to queries in line with policy and legislation.
- Follow processes - knowledge of safeguarding, DBS and Right to Work processes.
- Issue offer letters and employment contracts to successful candidates.
- Provide employee references for current and former colleagues.
- Keep colleague records accurate and up to date, processing and storing HR data in a way that protects data integrity and meets GDPR requirements.
- Communicating with internal and external stakeholders.
- Manage multiple priorities and work to deadlines.
HR Adviser and Onboarding Co-Ordinator - Vodafone
(2019-01 - 2022-10)
- Designed and delivered a value-led onboarding experience aligned with company culture.
- Managed seamless end-to-end onboarding processes for all new starters.
- Led onboarding for over 200 graduates annually across two consecutive years.
- Provided expert HR advice to line managers on policies, procedures, and best practice.
- Conducted right-to-work and eligibility checks, ensuring legal compliance.
- Reviewed and improved onboarding processes to increase efficiency and consistency.
- Coordinated training schedules and facilitated induction programmes.
- Built strong relationships with managers and cross-functional teams.
HR Adviser – AskHR - Vodafone
(2013-10 - 2019-01)
- Delivered first-line HR advisory support to UK managers, employees, and third parties.
- Managed multiple caseloads involving sensitive and confidential matters.
- Advised managers on policy interpretation and employment-related issues.
- Educated stakeholders on policy updates and organisational changes.
- Acted as Lead HR Adviser for annual salary review and bonus cycles for two consecutive years.
HR Services Administrator - Vodafone
(2012-03 - 2013-09)
- Administered HR lifecycle processes including starters, leavers, and contractor changes.
- Maintained accurate employee records using SAP HR systems.
- Produced contractual documentation, references, and employment letters.
- Supported HR Business Partners with timely starter documentation.
Ask Finance Adviser - Vodafone
(2007-08 - 2012-03)
- Managed supplier accounts payable queries via phone and email.
- Processed approximately 100 supplier invoices/credit notes daily.
- Liaised with internal departments to resolve payment queries.
- Consistently achieved personal KPIs and supported team performance goals.
Front of House Receptionist - Vodafone Headquarters
(2005-01 - 2007-10)
- Coordinated visitor access and contractor management to ensure streamlined operations.
- Ensured secure entry processes while maintaining stringent verification protocols for identification.
- Organised meeting facilities to facilitate seamless internal events.
- Facilitated professional welcoming service to senior stakeholders and clients.
