Parvez Hussain

Network Engineer

Talent

London, Greater LondonMember since July 5, 2025

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About

ICT Support Engineer | On-Site & Remote IT Support | Networking & Infrastructure

Experience

ICT Support Engineer | On-Site & Remote IT Support | Networking & Infrastructure

Provided technical support to users through phone, face-to-face, and remote interactions.

Recording all incidents, requests, and resolutions in the ITSM platform, ServiceNow.

Experience with MS Active Directory (Permissions, Passwords and Account management), MS Office 365, Windows server management.Provided technical support to users through phone, face-to-face, and remote interactions. Recording all incidents, requests, and resolutions in the ITSM platform, ServiceNow. Experience with MS Active Directory (Permissions, Passwords and Account management), MS Office 365, Windows server management.

Skills: Problem Solving · CompTIA · Network Installation · Cisco Systems Products · Network Administration · Network Security · Microsoft Azure · CNI · Local Area Network (LAN) · Technical Support · CCNA · Fault Resolution

Education

Middlesex UniversityMiddlesex University

Bachelor's degree, Computer Systems Networking and Telecommunications

CCNA

Earners of Cisco CCNA - Implementing and Administering Cisco Solutions (CCNA) have demonstrated knowledge and skills related to network fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability.