Patel Najuk

Motivated and diligent IT graduate with an MSc in Information Technology and a Bachelor of Computer Applications. Experienced in customer-facing retail work and web design. Strong communication and customer-service skills, with the ability to work effectively in a team, solve problems, and adapt to different working environments. Seeking an opportunity to apply my technical and interpersonal skills in a professional environment.

Team Member - Sainsbury's, Whitechapel - Whitechapel

(2025-01)

• Provide friendly and professional customer service and communicate clearly with customers to understand and respond to their needs.
• Support customers with product information, queries, and general assistance while maintaining a positive shopping experience.
• Work effectively as part of a team and communicate with colleagues to complete daily tasks efficiently.
• Maintain a helpful, polite, and professional approach in a busy retail environment.
• Follow company procedures, maintain high standards of service, and contribute to a clean and organised store.

Web Designer

(2024-06 - 2025-05)

• Designed and maintained websites using HTML, CSS and JavaScript.
• Worked on website layouts, visual presentation, and user-focused design.
• Used problem-solving and communication skills to understand requirements and complete tasks.

MSc IT - Master of Science in Information Technology - University of the West of Scotland, London

BCA - Bachelor of Computer Applications - Charotar University of Science & Technology, Anand, Gujarat (2021-01 - 2024-12)

HSC - Higher Secondary Certificate - Knowledge High School, Nadiad, Gujarat (2021-05)