Patricia Boyce
Team Member
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About
An honest, trustworthy individual who adapts well to situations and different work environments. Works well with others as part of an effective team or independently using own initiative and problem-solving abilities. Possess excellent interpersonal and communication skills and approaches work in a positive and practical style.
Experienced in many sectors including retail and hospitality. Currently seeking employment opportunities which will use existing skills and knowledge. Willing to undertake any training needed.
Experience
Team Member at Greggs, Euro Garages (2021-01 – Present)
- Providing excellent customer service and dealing with customer orders and enquiries
- Cleaning equipment and surfaces and safe disposal of refuses.
- Restocking, stock rotation and ensuring presentation of produce.
- General cleaning responsibilities at end of shift.
- Preparation of hot food and beverages with adherence to food hygiene and safety standards
Volunteer at Acorns Charity Shop (2018-01 – 2019-01)
- Serving customers on the till and providing excellent customer service.
- Processing cash and card transactions and dealing with enquiries.
- Sorting donations, categorising and assessing quality of items.
Production Operative at XPO (2017-01 – 2018-01)
- Barcoding and packaging Yankee Candles ensuring quality and fault checking.
- Applying security tags and ensuring correct product in boxes.
- Moving candles from pallets and distributing to other operatives.
Clothing Merchandiser at Nutmeg, Morrisons (2012-01 – 2016-01)
- Presenting and displaying products correctly and working to company guidelines.
- Maximising sales by ensuring full availability of products.
- Accurate stock taking, inventory control and reordering processes.
- Preparation of sales and promotions.
Education
UK Cert in Health and Safety in the Workplace – Staff Skills Academy (2025-01)
City and Guilds Level 2 in Customer Service – Pertemps (2011-01 – 2011-01)
Level 1 in Numeracy, Literacy and IT – Pertemps (2011-01 – 2011-01)
City and Guilds Level 2 in Hospitality – Chase Hotel (2009-01 – 2009-01)
Level 2 in Food Safety – Chase Hotel (2009-01 – 2009-01)
