Property Management
(2010-08 - 2025-12)
- Managing a property, sorting out finances/mortgages/taxation/licensing registration
- Organising maintenance, sorting out gas/electric/damp certification
- Supervising work carried out, designing/decorating and obtaining quotations/pricing for works
Safeguarding Duty Referrals Officer - Scouts
(2023-07 - 2023-08)
Temp role
- Telephone contact with DC, CC, Parents reporting safeguarding incidents/concerns
- Maintaining contact with Parents/Officials escalating referrals to Manager
- Informing callers and sending out information regarding Yellow/green card info/rules etc
- Updating databases; Compass etc using Jabber computer telephone system
Direct Payments Officer/Administrator - London Borough of Haringey
(2022-08 - 2023-06)
TEMPING: Working for the London Borough of Haringey Children with Disabilities Team. Attended training for Liquid Logic.
- Daily use of Mosaic/Teams software to work with and contact staff
- Taking Safeguarding minutes
- Dealing with incoming Mail/letters and referrals
- Using Outlook email, One drive to store and retrieve files/documents
- Dealing with enquiries in person/covering Duty telephone
- Attending Team Meetings
- Renewing stationery, issuing travel tickets
- Speaking to services user parents in person and making appointments, via email on telephone or via Jabber software
- Listing children for and attending IAS Panel and staff meetings
- Sorting out payment queries
- Using and registering parents on SAP and Mosaic
- Issuing purchase cards
- Sending letters
- Updating spreadsheets/budgets
School Business Manager/Administrator/Receptionist - Various Educational Institutions - Dartford/Lewisham
(2020-04 - 2022-08)
TEMPING at various educational institutions: schools/colleges in and around Dartford/Lewisham. Working as SBM and managing admin/receptionist with the headmaster, head teachers, executives, school governors, and supervising administrators.
- Attending meetings, absence monitoring, pupil lateness, expulsion and safeguarding children
- Communicating with staff, parents, pupils, other professionals and outside agencies by telephone, face to face, via email etc
- Word process and use Office 365
- Update computer databases/spreadsheets and produce/file accident reports
- Use of Parent mail/Sims etc
- Order or cancel school meals/trips/clubs
- Attended a variety of meetings, provided minutes/reports
- Covered for the school/college reception area
- Dealt with incoming/outgoing mail/post and voicemail
- Acting as a First aider to pupils/staff and a Fire marshal
Service Coordinator/Administrator - Hackney Council
(1990-08 - 2020-12)
Adult Social Care/Education Directorates
- Microsoft Office applications used were Excel, Outlook, Word and PowerPoint
- Collated, updated and maintained data records using in-house systems
- Responsible for communicating and organising work on a daily basis
- Checking records and contacting services users and internal/outside agencies regarding referrals/finances for information
- Worked with parents/carers in improving information content for databases and outcomes for their support
- Accepted training where appropriate
- Attended and assisted in the preparation and servicing of meetings in relation to service input/output and Safeguarding Adults protection
- Organise and run an office
- Responsible for ensuring the office systems were correctly administered
- Liaised continuously with staff at all levels including directors and service managers teachers via Outlook, in person or on the telephone
- Receiving and responding to enquiries from the public face to face, via the phone and email
- Composing and sending out emails/letters and using database systems ie. Outlook, Word, eDocs, Cedar financial package and MOSAIC
- Answering phone calls and dealing with enquiries from internal departments
- Scanning documents and opening and distributing mail
- Checking and sending out statements to strict deadlines whilst ensuring high level of accuracy and the information provided is correct
- Corresponding with parents, carers and services users both face to face and telephone, helping to resolve queries requiring a high level of accuracy
- Data inputting using various databases and software systems to update records
- Emailing, faxing, photocopying, filing, typing and telephone enquiries
