Patrick Ferguson

HR Professional with 4+ years of experience within a multitude of HR teams and functions within. Large multi-national IT company. Proficient in HRIS, talent acquisition, employee relations, and data-driven workforce planning, with a track record of improving internal recruitment visibility, streamlining onboarding events and leading Early Careers Recruitment.

Strong stakeholder management, case management, and training facilitation skills, focused on creating inclusive recruitment approaches and scalable HR processes to support organisational growth.

Human Resources Consultant - Fujitsu UK - Derry

(2023-09)

• Redeployment/Internal Mobility Lead
• Charity Community Connection Initiative Lead
• Onboarding Lead
• Early Careers Recruitment Lead
• Implemented and updated internal processes for redeployment of colleagues going through redundancy.
• Curated support sessions such as CV/Interview workshops, utilising AI tools to increase job prospects, wellbeing support and conducting a skills gap analysis.
• Evolving the visibility of our internal vacancies by organizing and running internal events incorporating multiple business areas to showcase internal opportunities.
• Engaging with business stakeholders to better understand current processes and how to improve for a more seamless, constructive, and interactive internal recruitment process.
• Oversaw an annual budget of £200k, allocating funds to selected charities based on applications reviewed by our colleagues and presented to the Charity Board.
• Directed and conducted quarterly board meetings to effectively gather and incorporate the insights and evaluations of board members.
• Advocated for and highlighted our chosen charities via Viva Engage, SharePoint, and integrated updates into quarterly business communications across various departments.
• Responsible for organizing and running quarterly onboarding events for new joiners to the organisation. Liaising with senior stakeholders.
• Managed our onboarding text/messaging workflow system 'Enboarder' and managed stakeholder engagement from our hiring managers, new starter services, central asset services and more.
• Lead role in conducting a gap analysis for system migration to success factors with user acceptance testing.
• Lead the advertising and promotion of our early careers roles consisting of Graduates, Degree Apprentices and Higher Level Apprentices in roles such as Software Development, Cyber Security, Business Management, Finance, HR, Network Security across several hub locations across the UK.
• Managed stakeholder and applicant engagement for our early careers vacancies based on Hiring Manager input, scheduling and running Assessment Centres and handling offers to Graduates & Degree Apprentices end to end for 2024.
• Increased our gender diversity in our early careers programme by 12%.
• Presented at colleges/universities promoting our early career vacancies.
• LGBTQIA+ Recruitment Advocate - Liaising and co-working with underrepresented groups to create a more positive, intersectional approach, to ensure our internal vacancies are not out of reach and increasing employee satisfaction and inclusion rates.
• People Operations Support - Reviewing HR ticketing systems, handling complex HR queries such as redundancies, switch contract harmonization's and salary increases and progressions.

Human Resources Graduate - Fujitsu UK - Derry

(2021-09 - 2023-09)

• Talent & Skills - Running the Radar Talent Programme, ensuring attendance & engagement and facilitator management.
• Junior Talent Recruitment - Recruiting, screening, assessing, and onboarding potential Graduates, Apprentices and Degree Apprentices.
• Bids & TUPE - Reviewing potential employee costs associated with bidding for new work and the transferring of employees in & out of Fujitsu and the protection of their Terms and Conditions.
• Case Management - Reviewing HR ticketing systems working on grievance, disciplinaries, long & short-term absence, AWOL, Occupational Health referrals.
• Student Connections Champion - Organizing and attending external recruitment events for Junior Talent and improving student engagement and outreach.
• Stakeholder management, with regards to clients, colleagues, senior management, and junior staff/trainees.
• Client engagements, relating to customer service, handling customer complaints/enquiries, and tailoring our services to customers with any special requirements or needs.
• Coordinating and liaising with store representatives across the area, to build & maintain strong relationships and communication channels.
• Targeted sales activity and engagement, overseeing KPI's.
• Database management, relating to the filing and handling of customer complaints/enquiries, as well as maintaining and updating records.
• Financial coordination, with regards to cash-handling and transactions.
• General administrative duties, including staff rotas and scheduling.
• Implementation and adherence toward company regulations and protocols, in order to ensure that all company activities are operating at optimal efficiencies, while in accordance with health & safety best practice, regarding shop floor refurbishment, sanitation, cleanliness, fire safety and on-site risk assessment.

Services Section Leader - ASDA - Strabane

(2016-10 - 2021-08)

• Stakeholder management, with regards to clients, colleagues, senior management, and junior staff/trainees.
• Client engagements, relating to customer service, handling customer complaints/enquiries, and tailoring our services to customers with any special requirements or needs.
• Coordinating and liaising with store representatives across the area, to build & maintain strong relationships and communication channels.
• Targeted sales activity and engagement, overseeing KPI's.
• Database management, relating to the filing and handling of customer complaints/enquiries, as well as maintaining and updating records.
• Financial coordination, with regards to cash-handling and transactions.
• General administrative duties, including staff rotas and scheduling.
• Implementation and adherence toward company regulations and protocols, in order to ensure that all company activities are operating at optimal efficiencies, while in accordance with health & safety best practice, regarding shop floor refurbishment, sanitation, cleanliness, fire safety and on-site risk assessment.

BA - Business with Marketing - Liverpool John Moore's University (2017-09 - 2020-06)

A Levels - Geography, Government & Politics, ICT - Holy Cross College (2010-09 - 2017-06)

GCSEs - Multiple subjects - Holy Cross College

CIPD Level 3 - Foundation Certificate in People Practice - Northwest Regional College (2021-09 - 2023-06)

CIPD Level 5 - Associate Diploma in People Management - Northwest Regional College (2021-09 - 2023-06)