
Patrick Okenghe
Mutli skilled, Transferable skills
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About
Adaptable, self-motivated and experienced professional with a proven track record in communication, organisation, and conflict resolution. Strong interpersonal skills have allowed me to excel in working both independently and in team environments, making me a valuable addition to any organisation. With fluency in French, English and Flemish, I have been successful in establishing positive relationships with both domestic and international clients.
I am comfortable working in fast-paced, high-stress situations while maintaining a polite and friendly demeanour.
Experience
Delivery driver at Sainsburys (2025-02 – Present)
Detention Custody Officer at MITIE - HIRC (HEATHROW INTERNATIONAL REMOVAL CENTER) (2025-05 – 2026-03)
Detention Custody Officer at MITIE (2023-01 – 2025-04)
- Driving a small mini bus sized vehicle and escorting inside that vehicle at different times during the shift while maintaining high standards of security and safety, and promoting the welfare and decency of residents in your care.
- Escorting residents by plane to their country of origin.
Back Office Examiner at His Majesty's Passport Office (2021-12 – 2023-10)
- Responsible for managing and organising large volumes of confidential documents
- Ensuring compliance with regulatory requirements
- Conducting thorough investigations to resolve conflicts with customers
- Ensuring high levels of customer service
Shift Leader at Tesco (2020-04 – 2021-10)
- Managed and supervised a team of employees, scheduling, and delegating tasks
- Ensured achievement of sales targets, customer satisfaction and employee performance goals
- Conducted conflict resolution to ensure a positive atmosphere in the workplace
- Provided excellent customer service and resolved complaints
Head Concierge at St Giles Hotel Group (2008-09 – 2020-11)
- Liaised with guests and maintained customer satisfaction
- Coordinated various hotel services and ensured guests reservations were kept.
- Resolved any issues that arose
- Managed a team of hotel porters
Education
Baccalaureate in Economics – Athenee Royale de Bruxelles (2001-01 – 2002-01)
