Door Supervisor
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A trustworthy, approachable and organised individual who has worked in retail's, handling the cash cow, football events, clubs/bars/festivals and (hotel currently) with periods of non-security work from 1990, capable of delivering excellent customer service, Confident and decisive as a team member who works positively with others and independently. Offers support, enthusiasm and passion in a customer focused environment, Keen to work in an environment where I can progress my career in customer services whilst developing new skills.
Door Supervisor/Security Guard at Prosecure 2000 Security Services (2019-03 – Present)
I currently manage the security operations of a hotel, as well as the new extension of 22 rooms to be completed early March. Meet and greet guest, diligently doing my fire walks, making sure all fire exits are clear, locking and opening of the hotel, raising any concern that needs to be acted upon. CCTV monitoring (Not part of my duties), but I Hoover, cleaning the tables and wipe furniture's and re-arrange for early morning shift.
Overall: Secure premises and personnel by patrolled property; monitored surveillance equipment; inspected buildings, equipment and access points; permitted or restricted entry. Obtained help by sounding alarms. Prevent losses and damage by reporting irregularities; informing violators of policy and procedures and escorted trespassers off premises. I also work as a Door Supervisor being responsible for the safety and security of customers and staff in venues such as pubs, bars, nightclubs and other licensed premises, tasked with the provision of making ready all PPE equipment i.e. Radios/earpiece's, Hi-vis coats/vest in the security tent, for the start of the next shift during festival events. Followed entrance admission policies, checked the suitability of people coming on the premises.
Door Supervisor at Active Security Solutions (2018-11 – 2019-03)
Worked bars and nightclubs overseeing property access-control, plus to prevent violence and protect patrons. My duties in this role were to monitor these venues for potentially violent situations, giving security staff the opportunity to either de-escalate or remove from the premises
Warehouse Associate at Lidl (2017-02 – 2018-10)
Complete shipment by processing and loading orders. Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area... Preserve a safe and clean work environment by keeping shelves, pallet area, and workstations neat.
Warehouse Associate at Amazon Rugeley (2016-11 – 2016-12)
Responsible for storing merchandise in assorted size bins, to be picked for fulfilment of orders, All items are inspected for damages, and then scanned using RF Scanner as they are stowed to ensure virtual and physical locations match to the accuracy of inventory to prevent false overages or true shortages.
Volunteer Warehouse Worker at British Heart Foundation (2016-09 – 2016-11)
Helping out in the Warehouse to keep the area organised, tidy and safe. Replace and replenish stock from the warehouse to the shop floor. Unload collections when they arrive off the van. Help load the vans with outgoing deliveries. Organise sold stock into respective delivery dates. Function testing electronics, assembling beds, tables, and wall units. Dealing with customer's enquiry's for making a sale.
Warehouse Associate at Amazon Rugeley (2015-12 – 2016-01)
Stowing of items correctly into the bins (Shelves) using a RF Scanner, in a timely fashion for it to be found quickly by the pickers of customer's orders (As Above).
Certificate in Personal Development for Employability – HABC (2016-05 – 2016-05)
Certificate in Customer Service – HABC (2016-05 – 2016-05)
Certificate in Warehousing and Storage Principles – HABC (2016-05 – 2016-05)
Course in Level 2 Warehousing, Level 2 Customer Services (2015-01 – 2015-01)
Certificate in Team Leading Principles – Pearson EDL (2013-04 – 2013-04)
BTEC Certification of unit Achievement in Electrical System and Components (2012-05 – 2012-05)
