Travel Guru
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Demonstrated success in leading travel management initiatives, including new travel program planning, client cost reduction, and travel policy design and implementation, while delivering outstanding customer experiences and satisfaction. Adept at engaging new travel programs and ensuring continuous improvement to achieve higher degree of client satisfaction and retention. Instrumental in delivering contracted services aligned with company SLAs, originating travel programs, and designing policy and procedures focusing on meeting company expectations.
Entrepreneurial-minded leader with remarkable expertise building and mentoring teams to assess client needs and service delivery. Proficient in building robust relationship with agents and stakeholders for developing strong industry networks.
Travel through and through. I started in a high street travel agency 20 plus years ago and have recently sold my own corporate travel company to a larger TMC.
I have no degrees or higher qualifications, I have worked a lifetime in the industry and there is no better education than that.
