RenaissanceRe is a global provider of reinsurance and insurance specialising in matching well-structured risks with efficient sources of capital, with an annual turnover of $7.92B in 2023.
Content & Collaboration Manager VP (125 Old Broad Street, London, Greater London EC2N 1AR. Aug 2020-Today)
Global Migration to SharePoint Online (SharePoint/OneDrive/Teams/Network Drives/ShareGate/Purview)
- Successfully delivered the full project lifecycle to migrate 30Tb/11 million folders/files to SharePoint online using ShareGate.
- Reduced security management cost by 92%, removed 71% of data redundancy, delivered 89% content lifecycle automation.
- Defined the scope of success, business engagement, technical migration, quality metrics and project methodology using JIRA.
- Created the global governance, classification, metadata, retention and security for sustainable online content management.
- Transformed collaboration a robust and scalable business driven architecture to maximise productivity using M365.
- Pioneered internal and external collaboration using Microsoft Teams and Standard/Private/Shared Channels.
- Established and upskilled the 'Content Owner Community' to foster innovation and improved adoption of technology.
Company Media Resources (SharePoint/Reel/Stream/Teams/Purview)
- Migrated company video content from Reel/Stream to SharePoint with automated content lifecycle, ownership and security.
- Developed the global media resources portal to manage and deliver video content by business use, privacy and subject matter.
- Created the company meeting recording policy and solution to reduce litigation risk with automated video content management.
Global Intranet & Collaboration Services (SharePoint/Teams/Viva/PowerAutomate/PowerApps/Forms/Purview)
- Transformed unstructured communication and collaboration services into a global business process and location architecture.
- Established business roles, responsibilities and ownership of content management reducing the IT burden by 64%.
- Designed the company communication standards for global and local news across improving readership engagement by 38%.
- Formalised core company content and templates into a global digital catalogue available across the Microsoft application suite.
- Designed and implemented the global/local company metadata schema with enhanced and faceted content search capability.
- Innovated the online knowledge management strategy using a global and private wiki apps with automated document export.
- Implemented the standards and automated management of online/offline private content management using OneDrive.
- Introduced #TechTips online written/video guides and learning pathways for communication and collaboration services.
Legacy SharePoint 2010 migration to SharePoint Online (SharePoint/ShareGate/Teams)
- Successfully migrated 9Tb/3 million folders/files and bespoke capabilities from on-premise SharePoint 2010 to SharePoint online.
- Identified and removed 1.5Tb/800k redundant folders/files and decommissioned legacy infrastructure.
Small Change Agile Development (Teams/Planner/JIRA/Big Picture)
- Created a team for continuous iterative improvement using Agile (SCRUM) delivering £226k benefit/cost saving.
- Implemented the demand pipeline and prioritisation process, engagement model, planning, and KPI measurements.
- Defined the technology ecosystem for scalability and migration of new capabilities increased usage and support.
- Established the partner resource model and process for scalability of capacity to demand/cost.
CBRE is the world’s largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees across the globe.
Innovation Manager (Bow Street, Covent Garden, London. Apr 2017-Dec 2019)
EMEA Client Knowledge Centre App (SharePoint/Power BI/K2/SQL)
- Transformed EMEA Client Relationship Management toolset to online 'perpetual planning and insight' using K2/SharePoint.
- Successfully managed the full product development for £650k capital investment in new technology to budget/timescales.
- Led senior business leaders and technical teams of internal resource and external trusted partners.
- Hosted business process review/design workshops to establish the vision, roadmap, architecture, and product lifecycle.
- Implemented agile working practices achieving early MVP adoption and iterative new capabilities as SCRUM Master.
- Created the support model and transitioned the app into the regional CBRE portfolio of applications.
EMEA Client Care Office 365 Hub (SharePoint Online/Flow/Teams/Yammer/OneDrive)
- Established the business case or the first Office 365 based solution securing 200k funding.
- Designer/architect for online content management for all EMEA clients using SharePoint/OneDrive.
- Integrated Teams and Yammer to create a single suite of accessible mobile communication channels.
- SCRUM Master and agile mentor for the development team winning the agile ‘Best Practice’ award.
‘Spark’ Innovation SCRUM Team (APAC/EMEA/US)
- Delivered over 50 new global and regional business enablement and collaboration products across all business services.
- Implemented the ‘Spark’ Digital & Technology strategy to deliver rapid continuous innovation.
- Established multiple ‘Spark’ SCRUM teams operating model including KPIs and tool standards.
- Migrated the local contractor resourcing model to on-shore/off-shore permanent internal staff.
- Established a trusted partner network with multiple third-party suppliers to provide instant scalability.
SharePoint Business Consultant (St Marin’s Court, Paternoster Square, London, EC4M 7HP. Jun 2016-Apr 2017 Contract)
Global Capital Expenditure online management (SharePoint/K2/SQL)
- Innovator of the digital process for management and approval of all global capital expenditure for CBRE.
- Reduced decision-making time from one month to one week using technology and mobile accessibility.
- Provided real time insight and analytics into capital expenditure across all business lines and services.
Market Investment Research & Insight App (SharePoint/K2/SQL)
- Transformed local country processes into a single regional operating model for EMEA Research Insight.
- Used web technologies to transform how big data is managed consistently across multiple entities.
- Removed 15 days of manual effort per month to generate dynamic board level business market insight.
- Pioneered the first agile engagement model and technology template for APAC and US regions.
APAC Business Planning Tool (SharePoint/K2/SQL)
- Introduced SCRUM Agile working practices to deliver an MVP and iterative product releases.
- Migrated the legacy financial planning technology to a new centralised online tool for the APAC region.
- Delivered a multi-tiered security model to provide different views of the regional financial position.
- Enabled regional level forecasting and planning for the APAC CFO and Finance team.
Electrocomponents is a global multi-channel provider of industrial and electronic products and solutions, with 1 million+ customers in 32 countries and 6,600 employees across the globe.
SharePoint Practice Manager (Birchington Rd, Corby NN17 9RS Feb 2009–Jan 2016)
Personalised Global Corporate News App
- Pioneered 'game changing' corporate news solution with discussions, social media, and industry news.
- Delivered personalised and mobile business updates experience for 6,500 users globally.
- Pioneered agile working practices to deliver an MVP and iterative releases of functionality.
Global Intranet ‘Refresh, Rebrand, Relaunch’
- Project Manager to refresh a global corporate intranet plus collaboration sites for 6,500 users across 24 markets.
- Hosted requirements gathering workshops with stakeholders to map the as-is/to-be landscape and develop use cases.
- Created user centric UX design, wireframes, story boarding and branding for all sites and pages.
- Designed the architecture for site taxonomy, security, content types, and metadata use.
- Trained global key users and produced suite of online training resources.
iKnow Communities "Creating a self-solving culture through knowledge management"
- Developed/presented Knowledge Management concept value proposition to senior management teams.
- Documented the functional specifications and business change roadmap with key stakeholders.
- Extended SharePoint Community sites with Content Search web parts, Display templates, CSS, jQuery.
- Established key adoption metrics to measure the success of proactively managing corporate knowledge.
Global SharePoint Migration
- Project Manager/Business Analyst for the SharePoint platform upgrade from 2007 to 2013.
- Managed business stakeholders and technical teams to deliver successful migration to time, budget and expectations.
- Rationalised and cleansed existing data estate removing redundancy and implement information management policies.
Global Corporate Contact Directory
- Led workshops with HR stakeholders to map starters, maintenance, and leavers processes and data ownership.
- Established the data architecture and created the UX, use cases, user stories and wireframes.
- Configured SharePoint MySites, User profiles, and managed metadata services using PowerShell.
‘Small change big difference’ innovation
- Transformed the Global IT capability to deliver repeatable low-cost innovation and small change at pace.
- Engineered the operational processes and technical governance framework with associated service levels.
- Designed a visual tool to capture the demand pipeline and display progress using SharePoint out of the box capabilities.
Global I.T. SharePoint Practice
- Recruited and established a team of business and technical analysts to form the SharePoint Practice Team.
- Developed the processes for SharePoint development, change management, documentation, and support.
- Created the SharePoint governance strategy and best practice guidelines framework.
RS Components is a global trading brand of Electrocomponents plc. The company supplies electronic components; electrical, automation and control, and test and measurement equipment
Enabling Applications Services Manager (Birchington Rd, Corby NN17 May 2005–Feb 2009)
Enabling Applications Innovation Services
- Innovated a suite of global SharePoint applications using SharePoint Designer, workflow, and InfoPath including:
HR Case Management, Annual Leave, Overtime, Travel Authorisation, Room Booking, Training Services.
Global Technology Refresh Rollout Manager
- Transformed a complex applications landscape into a managed multi-language global software catalogue.
- Roll-out manager across multiple markets within EMEA/APAC for a new technology estate and support model.
Global Intranet Migration Project Manager
Disaster Recovery and Business Readiness Consultant
THALES designs/builds electrical systems for the aerospace, transportation, defence and security markets, operating in 68 countries with 80,000 employees across the globe.
Senior Business AnalystEMEA lead Business Analyst for C:O/Oracle Open ERP systems and software.
Materials Systems AnalystMaterials planning, Supply Chain and Procurement Systems Manager.