Paul Quinn

Creative and audience-focused communications professional with extensive experience delivering high-impact engagement campaigns across UK government and professional communities. Currently leading cross-government communications and engagement activity for the Operational Delivery Profession, supporting one of the UK's largest professional networks through strategic campaigns, digital content, stakeholder engagement, and brand development. Experienced in planning and delivering multi-channel campaigns that increase awareness, strengthen engagement, and connect audiences with opportunities.

Skilled at translating complex information into clear, engaging content that drives action across digital, social, email, events, and internal platforms. Known for bringing energy, creativity, and a collaborative approach to fast-paced environments, with a strong track record of managing multiple priorities, building relationships, and delivering campaigns with measurable impact.

Communications Manager - Operational Delivery Profession (Cross-Government)

(2025-01)

Lead communications and engagement activity for the Operational Delivery Profession across UK government, supporting a professional community of over 290,000 operational delivery colleagues nationwide.

• Planned and delivered multi-channel engagement campaigns across digital platforms, email communications, social media, internal channels, and events
• Developed audience-focused communications strategies to increase awareness, participation, and community engagement across multiple government departments
• Created engaging digital content, branding assets, campaign materials, presentations, newsletters, and visual communications aligned to organisational objectives
• Led development of creative engagement initiatives to improve visibility, strengthen professional identity, and encourage participation in learning and development opportunities
• Managed campaign planning calendars and coordinated communications activity aligned to business priorities and national campaigns
• Built strong relationships with senior stakeholders, delivery partners, and cross-government teams to support collaborative campaign delivery
• Used engagement data, analytics, and audience insight to continuously improve campaign performance and communication effectiveness
• Supported the promotion of learning platforms, professional development programmes, and large-scale engagement initiatives
• Contributed to the development of accessible and inclusive communications content for diverse national audiences
• Recognised for delivering creative, people-focused engagement approaches that increased visibility and strengthened community connection

Operational Delivery Support – Communications & Engagement - Department for Work and Pensions

(2019-01 - 2025-01)

• Produced engaging written and visual content for internal campaigns, updates, newsletters, and engagement activity
• Supported planning and delivery of communication campaigns promoting professional development, learning opportunities, and organisational initiatives
• Coordinated engagement activities and supported delivery of events, roadshows, and internal showcases
• Worked collaboratively with stakeholders and teams across departments to ensure consistent messaging and effective communication delivery
• Managed multiple priorities and projects within fast-paced operational environments
• Helped simplify complex information into accessible and engaging communications for large and varied audiences
• Supported digital engagement through SharePoint, email campaigns, and online community channels

BA (Hons) - Law & Psychology - Liverpool John Moore's University