Paul Roberts-Bennett

Commercially astute, flexible, and transferable skills gained in the financial marketplace with leading banking and brokerage companies. Leading, motivating, and supporting teams daily through coaching, work planning, appraisals, team meetings, and ongoing performance management activities. Office and Trading Management skills, supporting staff, and training them to a qualified level for the financial institution.

Coaching staff along with strict KPI/SLA tracking, motivating the staff to high standards of professionalism.

Reception Administrator - Wellford Healthcare

(2025-10)

Administrative tasks along with reception hosting duties. Payroll, HR, tasks along with welcoming guests, visitors, and health professionals to the privately run care home. Meeting and greeting relatives, doctors, and other healthcare professionals. Working weekends on an alternate basis.

• Receiving incoming calls and directing them to the designated depts and services
• Making outgoing calls to staff, hospitals and other care services

Operations Coordinator Administration - Achieve Together - Remote

(2019-11 - 2024-12)

Full time remote role to assist the Regional Directors with reports and statistics for the North West & Central Regions. Ended in redundancy.

• DBS renewals and HR policies
• Regional Meetings
• Financial reporting for head office along with day-to-day financial support for the homes
• Impress Reports along with homes financial responsibilities for reporting
• Covid 19 reports and homes supply chain
• Agency and Staffing reports and analytics for HR and finance departments
• Stats for Board and Regional Directors along with admin support for homes and managers
• IT super user of systems
• Disciplinarians, Whistleblowing, Investigations, Team Meetings, Area Structure changes and submitting updates accordingly
• Monitor, collate and co-ordinate key operational data to drive business performance
• Crisis admin support to services when required
• Data collection on request e.g., COVID-19 Vaccination Data
• Working alongside IT to ensure any issues are rectified

Client Services and Practise Manager - Mardon Financial Advisers

(2019-08 - 2019-11)

Temporary role for a Financial Company through St. James Place.

• Financial Reports
• Basic Para planning
• Buildings and tenants financial billing and collections
• Pensions and Savings administration and preparations for the Financial Advisers
• Diary management and client appointments management

Finance Administrator - Coverage Care Services

(2018-12 - 2019-07)

30 hours per week role handling payroll and financial administration.

• Payroll for 14 homes, along with HR and Recruitment
• KPI's meetings and Personal Development for Staff
• Training to new Administrators for Payroll HR, Contracts and Banking procedures
• Financial reporting for head office along with day-to-day financial support for the homes

Administration Manager - Outcomes First Group - Hillcrest Shifnal

(2018-01 - 2018-06)

Interim 6 month post to work alongside the Regional Manager to effectively develop and supervise the Administration Team of 12, to provide a comprehensive, confidential administrative support to the Services.

• Payroll for 2 schools at Shifnal & Stoke, along with 15 homes in Shropshire and Staffordshire
• Ensure that you and your staff exhibit the values set out by the Company and uphold standards of behaviour in accordance with Company policies
• Provide an effective, timely and confidential administration support to staff and managers as required
• Ensure that relevant records and documents are kept up to date and are always stored securely and confidentially
• Ofsted Visits liaison and compliance updates
• Support other members of the Administration Team with workload where required, along with reconciliation of bank accounts for schools and homes
• Ensure that the services operate to agreed budgets and contribute to keeping within these budgets as instructed and audited to Ofsted requirements
• Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedy them where appropriate
• Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others

BA (Honours) - Classical History - Warwick University (1982 - 1985)

A-levels - Market Drayton High School (1980 - 1982)

O-Levels - School Name (1999 - 2004)