Paula P.

An honest person, dynamic, customer service experience, teamwork, a good sense of initiative with the ability to work under pressure, strong sense of responsibility my high calling is service. Eager to work and learn, people skills and communication.

Nursery Assistant - Treetops Nursery - London

(2020-01)

Working as a Nursery assistant in Treetops Nursery and continuing my Apprenticeship Childcare Course Level 3.

Au-pair/Child-minder/Nanny - Various families and friends - England

(2011-06 - 2020-01)

Looking after children, working with different families and friends. In the meantime, I have been studying and working at the same time to get higher qualifications. I worked as a team member in a restaurant (Burger King) when I needed. Looking after children is my main vocation: I am working with children since I came to this country, which was in 2011. I have had the opportunity to work with some families here in England from different nationalities and backgrounds.

• From 2012 until 2013 in Bristol (Avon). I took care of 3 children (5, 2 and almost 1 years old).
• London (Bromley) in 2013 for 6 months. I looked after two children (5 and 2 years old).
• Birmingham (Stechford) from 2013 until 2016. I looked after two children (5 years and 6 months old).
• London, (Lewisham) from 2016 until 2017. I took care of 2 children (3 and 5 years old).
• London, (Hammersmith). I was working as Nanny. I looked after a boy from his early 4 months until his 2 and a half years old.
• Normally, I have had to take care of the children at their own places, organise and participate with them in different activities.
• I helped with some house chores, such as: light cooking, organising their toys, dropping in or picking up the children from their nursery/school.
• Sometimes, I had to collaborate with some household tasks such as: tidying around, laundry or with shopping list.
• Gradually, I have been studying until now to obtain higher qualifications and to continue working as Nanny, Child-minder or Nursery Assistant.

Specialist Teleoperator - EMERGIA

(2007-09 - 2010-03)

Good management and high-quality customer care service, I was able to convince many customers to utilise our products, to solve many incidents, to give information and achieving some desired goals.

• Reception / outbound calls
• Back office works

Professional Military - FUERZAS ARMADAS - Madrid, Spain

(2004-03 - 2006-03)

I belonged to the Armoured Mechanised Infantry in Madrid. I worked as administrative soldier for military and civilian events within the organisation.

• I learned how to manipulate and maintain different firearms.
• I helped in an office and learned to maintain some battle tanks.

Assistant waitress - GRUPO VIPS

(2003-11 - 2004-03)

• Taking orders, serving meals and beverages.
• Sometimes, in charge of a till.
• Helping to keep the restaurant clean, tidy and offering high standards of hospitality to the customers mainly.

Apprenticeship Childcare Course - Childcare (2022-01 - 2023-12)

Paediatric First Aid course - First Aid (2022-01 - 2022-12)

ICT Level 1/2 - Information and Communications Technology (2019-01 - 2020-12)

Functional Skills Level 2 - English and Maths (2014-01 - 2016-12)

Driver's license: B - Driving (2012-01 - 2013-12)

Technical Information and Tourism Marketing - Tourism (2010-01 - 2011-12)

Informatics - Computer Skills (2004-01 - 2010-12)

GCSE - General Education - Colegio Gregorio Luperon (1995-01 - 2000-12)