Paulo Silva

Dynamic Operations & Hospitality Leader with 10+ years of international experience across cruise hospitality, luxury hotel operations, and high-volume food manufacturing. Proven expertise in team leadership, production management, HACCP compliance, KPI monitoring, audit readiness, and continuous improvement. Strong background in customer service excellence, health & safety compliance, stock control, and cross-functional coordination.

Results-focused professional with demonstrated ability to drive operational efficiency, reduce waste, maintain high audit scores, and lead multicultural teams.

Team Leader - Bernard Matthews, UK - UK

(2013)

• Lead daily production operations within a fast-paced food manufacturing environment.
• Supervise, motivate, and develop production teams to meet output and quality targets.
• Ensure full compliance with HACCP, food hygiene, allergen management, and BRC standards.