Pavol De Luna

Customer-focused Sales Consultant with strong technical and design expertise, combining experience in bathroom design, property renovation and aerospace manufacturing. Proven ability to manage projects from consultation to completion, deliver high-quality customer service and work accurately in regulated environments. Adaptable, reliable and highly organised, with advanced CAD skills and a professional approach.

Senior Sales Consultant - Easy Bathrooms - Aberystwyth

(2024-03)

• Manage trade and retail bathroom projects from enquiry to completion
• Produce accurate 3D bathroom designs and layouts
• Process orders, payments, deliveries and returns
• Liaise with customers, installers, suppliers and technical teams
• Conduct home surveys to reduce errors and support installation
• Promote products via social media and local events

Sole Trader / founder - De Luna Home Improvements

(2019-12 - 2024-03)

• Delivered residential renovation, maintenance and remodelling projects
• Designed and installed bathrooms, kitchens and bespoke storage solutions
• Managed client consultations, quotations, scheduling and suppliers
• Maintained high customer satisfaction through quality workmanship

Machine Operator / Setter - Senior Aerospace Bird Bellows - Congleton

(2006-04 - 2019-10)

• Worked in aerospace manufacturing to strict quality and safety standards
• Interpreted technical drawings and specifications
• Operated and set machinery for precision sheet metal fabrication
• Trained and supported new starters on the shop floor
• Contributed to continuous improvement and process development

CPD Interior Design Diploma - Interior Design (2025)

CPD Level 2 & 3 Customer Services Diploma - Customer Services (2024 - 2024)

OFTEC 50 - Worcester Bosch Wakefield (2020 - 2020)

Apprenticeship / NVQ Level 2 - Improving Operational Performance - Axia Solutions Ltd (2018 - 2018)

Instructional Techniques - Total people (2015 - 2015)

City & Guilds 3D AutoCAD Level 3 - 3D AutoCAD - Doncaster College ICT Academy (2013 - 2013)

City & Guilds 2D AutoCAD Level 2 and Level 3 - 2D AutoCAD - Stoke on Trent College (2007 - 2009)

City & Guilds Web Design Level 2 - Web Design - Stoke on Trent College

Apprenticeship and NVQ - Art and craft wood processing - SOU Services, The Slovak Association of Cooperative Societies (2001 - 2005)