Textile Care Worker - Lindstrom UK - Manchester
(2024-10 - 2025-12)
- Delivered high standards of customer service by handling client interactions and ensuring timely service delivery
- Maintained accurate records and tracked orders using digital systems
- Worked efficiently in a fast-paced environment while maintaining attention to detail
Warehouse Operative – LLOP Picker & Packer - Albert Heijn - Delfgauw, Netherlands
(2024-05 - 2024-10)
- Operated as an LLOP picker and packer on a fast-line automated picking system, maintaining speed and accuracy under pressure
- Picked and packed customer orders to strict time targets on a high-volume automated production line
- Used a voice picking system in English to receive and confirm pick instructions hands-free, improving speed and accuracy
- Loaded completed orders onto trailers, ensuring correct sequencing and safe stacking ready for dispatch
- Communicated effectively with team members, drivers, and supervisors in an international setting
- Used warehouse management systems to process and track orders accurately
Warehouse Operative – Picker & Packer - ASOS - Barnsley, South Yorkshire
(2020-06 - 2023-06)
- Picked and packed customer fashion orders using a handheld scanner, maintaining high accuracy and speed targets
- Operated handheld scanning equipment to verify, sort, and process orders through the warehouse management system
- Collaborated with colleagues and resolved issues to ensure smooth operations
- Trained and supported new team members
Customer Service Assistant - LottoMerkury (Totalizator Sportowy) - Warsaw, Poland
(2018-09 - 2020-05)
- Provided customer support for online lotto games and online casino products via phone and live chat
- Handled account queries, payment issues, and technical problems with professionalism and care
- Delivered clear, friendly communication to resolve customer concerns efficiently in a fast-paced contact centre
- Maintained detailed records of customer interactions and escalated complex cases as required
Customer Assistant / Team Member - LIDL - Sheffield, South Yorkshire
(2023-06 - 2024-05)
- Provided excellent customer service in busy retail environments, handling enquiries and resolving complaints
- Operated tills, processed payments, and managed stock accurately
- Built strong communication skills while dealing with diverse customers daily
- Worked as part of a team to maintain store standards and meet targets
- Replenished stock during night shifts, ensuring shelves were fully stocked and ready for store opening on time
Customer Assistant / Team Member - Wierzejki - Warsaw, Poland
(2017-09 - 2018-09)
- Provided excellent customer service in busy retail environments, handling enquiries and resolving complaints
- Operated tills, processed payments, and managed stock accurately
- Built strong communication skills while dealing with diverse customers daily
- Worked as part of a team to maintain store standards and meet targets
- Replenished stock during night shifts, ensuring shelves were fully stocked and ready for store opening on time
Customer Assistant / Team Member - Jeronimo Martins - Karczew & Otwock, Poland
(2015-09 - 2017-09)
- Provided excellent customer service in busy retail environments, handling enquiries and resolving complaints
- Operated tills, processed payments, and managed stock accurately
- Built strong communication skills while dealing with diverse customers daily
- Worked as part of a team to maintain store standards and meet targets
- Replenished stock during night shifts, ensuring shelves were fully stocked and ready for store opening on time
Customer Assistant / Team Member - ALMA - Warsaw, Poland
(2014-09 - 2015-09)
- Provided excellent customer service in busy retail environments, handling enquiries and resolving complaints
- Operated tills, processed payments, and managed stock accurately
- Built strong communication skills while dealing with diverse customers daily
- Worked as part of a team to maintain store standards and meet targets
- Replenished stock during night shifts, ensuring shelves were fully stocked and ready for store opening on time
