Self-disciplined, creative person with professional experience in various areas
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I am a self-disciplined, creative person. Acquired professional experience in various areas of life allows me to work freely and quickly adapt to the changes in the realities of the workplace.
Linen Porter at The Chester Grosvenor Hotel (2023-09 – Present)
Employee of the year 2024
Room Attendant, Linen Porter at Clarity Housekeeping Ltd, The Queen at Chester Hotel (2022-09 – 2023-09)
Kitchen Porter at Katies Tea Rooms (2022 – Present)
Self Employed cleaning cooperation with the company at Time For You Chester (2013 – 2022)
IT / Reporting and Analysis at Orange Customer Service Company (2008 – 2013)
Creating operational reports, analyzes and KPIs for Business Market Orange Customers Service as well as advisors and managers Apache server administration, creating SQL scripts
Customer Service / Manager at Polish Telecommunication Company (2003 – 2008)
Managing a team of advisers in the Technical Support Department, creating applications supporting the work of Advisors
Customer Service / CRM trainer / instructor at Polish Telecommunication Company (2003-05 – 2003-10)
delegated to the Telecentrum implementation project to the position training end users (CRM Agents) in the field of tool handling (People Soft, CTI)
Customer Service at Polish Telecommunication Company (1998-08 – 2003)
duties: cooperation with operators, lease of sewage systems and coordination of the sale of services, conducting trainings, presentations, supporting the hotline 0 ~ 800 100 800 in technical matters related to SDI and ISDN services
Technical Departament / constructor at Termet Company (1997-10 – 1998-07)
responsibilities: design and manufacture of electronic (digital) controllers for furnaces, boilers and technological devices
ME Electrical in Power Automation – University of Technology / Wroclaw (1992 – 1997)
Mining Technical in operation of electrical machines and devices underground mining – State Coal Agency / Walbrzych (1989 – 1992)
Basic Vocational in skilled worker - electrician – Power Company / Walbrzych (1986 – 1989)
