Payal Malik

A highly organized and detail-oriented Recruitment Specialist with proven experience in managing data, analyzing insights, and engaging with stakeholders to deliver operational excellence. Expertise in team coordination, database development, and reporting ensures consistent alignment of outcomes with organizational goals. Adept at talent acquisition strategies, fostering stakeholder relationships, and streamlining processes to drive impactful results.

Head of Housekeeping – Train Care Management - OCS Group - London, United Kingdom

(2023-11)

• Collaborate with stakeholders to ensure seamless alignment with project objectives.
• Deliver monthly and quarterly KPI-driven reports, providing actionable hiring insights.
• Spearhead resource utilization efforts and strategic planning, maintaining operational excellence.
• Promote sustainable hiring practices, enhancing engagement across multi-disciplinary teams.

Office Coordinator - Omni Facilities Management - London, United Kingdom

(2023-02 - 2023-11)

• Streamlined recruitment and workforce reporting processes using advanced Excel techniques.
• Coordinated across departments to ensure compliance with Health & Safety standards.
• Built and maintained databases critical for tracking recruitment operations and progress.

Supervisor – Housekeeping - Hilton Hotels - London, United Kingdom

(2022-06 - 2023-01)

• Directed team hiring and onboarding processes, maintaining alignment with company objectives.
• Monitored team performance, delivering coaching to achieve recruitment targets.
• Designed and implemented productivity initiatives resulting in a more efficient hiring pipeline.

Operations Manager - Finance and Banking - India

(2017-08 - 2022-05)

• Led hiring processes for large-scale projects, ensuring diverse and capable talent acquisition.
• Utilized data analysis techniques to evaluate and refine recruitment strategies.
• Implemented policies that increased hiring efficiency by 15% and reduced operational costs by 12%.

Master's Degree - International Business Management - University of East London (2023-05)