Payal Wadhia

A highly organised, detail-focused professional with strong numeracy, written, and verbal communication skills and a proven track record of accuracy, problem-solving, and relationship management. Three years' experience supporting children with SEN has developed strong report-writing, record-keeping, and collaborative working with multiple professionals;

skills directly transferable to processing documentation and liaising with colleagues and customers to agreed standards. Combines with several years of customer facing experience in hospitality and retail, using accuracy and problem solving to manage expectations under pressure. Computer literate in the Microsoft Suite and programs, with a positive attitude and natural curiosity to identify improvements.

Teaching Assistant at Manor School (2025-09 – 2026-08)

• Supported children with a range of special educational needs (SEN), including autism spectrum disorder (ASD), ADHD, and speech and language difficulties.
• Assisted in creating and implementing individual education plans and adapting classroom activities to meet diverse learning needs.
• Accurately monitored and recorded pupil progress, working to strict deadlines to contribute detailed, high-quality reports for annual reviews.
• Studied how to use communication aids such as Makaton to support non-verbal students.
• Trained in safeguarding, de-escalation strategies, and personal care support.

Learning Support Staff at Zen Educate (2023-11 – 2025-08)

• Liaised effectively with class teachers, SENCOs, and outside professionals (e.g. speech therapists), coordinating across multiple parties to keep support consistent and accurate.
• Helped with behaviour support plans for pupils with complex needs.
• Developed strong interpersonal skills through interactions with children and staff, fostering effective communication and teamwork within a nurturing environment.

General Staff at East Street Lanes and Caddyshackers (2022-01 – 2023-06)

• Worked interchangeably across mini-golf, bowling, and bar roles, adapting quickly to different customer needs; collaborated with different teams and worked multiple roles while communicating effectively.
• Served over 200 customers a day providing an exceptional level of service, at a fast pace and under heavy time constraints; improving overall flow of restaurant by implementing systems and giving judgement to managers.
• Managed stock levels to prevent over and under stocking, using strong organisational skills.

BA (Hons) in Sociology – University of Leicester (2020 – 2023)

A Levels – Park High School (2013 – 2020)

GCSEs – Park High School (2013 – 2020)