Pearsesean Emmett

I am a highly motivated and dependable individual with a strong work ethic and a commitment to achieving high standards in everything I do. I work effectively both independently and as part of a team, using my initiative to solve problems and complete tasks efficiently. I possess strong IT skills, excellent time management, and a proven record of outstanding attendance and punctuality throughout my employment history.

My diverse experience across customer-facing and operational roles, including corporate security, hospitality, retail, and warehousing, has enabled me to develop excellent customer service, communication, and interpersonal skills. I am adaptable, quick to learn, and always eager to develop new skills and take on new challenges. I am currently working in facilities.

I am currently employed in corporate security and hold active SC Clearance. I am now seeking a role that offers greater consistency and a better work-life balance while allowing me to continue contributing positively within a professional environment.

Maintenance /Facilities development officer - Northern Regional College-Belfast - Belfast

(2026-02)

• Responsible for the opening and closing of premises, ensuring buildings were secure at all times.
• Carried out routine inspections of buildings and grounds, reporting defects and maintenance issues.
• Performed general maintenance tasks including minor repairs, painting, and basic plumbing duties.
• Maintained cleanliness and presentation of communal areas, offices, and external grounds.
• Set up rooms, furniture, and equipment for meetings, events, and functions.
• Conducted health and safety checks, ensuring compliance with site procedures and regulations.
• Managed waste disposal and recycling in accordance with environmental policies.
• Assisted contractors and maintenance teams with access and site support.
• Operated a range of tools and equipment safely and effectively.
• Received and distributed deliveries, stock, and supplies as required.
• Provided excellent customer service to staff, visitors, and members of the public.
• Worked independently and as part of a team to ensure the smooth day-to-day operation of facilities.
• Carried out a wide range of manual and operational duties to support the efficient day-to-day running of the site.

Security Officer/Door Supervisor - Casual-Belfast - Belfast

(2019-08)

• Deliver professional security services across a wide range of environments, including corporate sites, retail premises, hotels, licensed venues, festivals, sporting events, concerts, and private functions.
• Conduct thorough security searches and screening procedures to maintain safety and compliance at large-scale events and festivals.
• Provide crowd management and stewarding services at football matches, concerts, and other public events, ensuring a safe and positive experience for attendees.
• Monitor premises, identify potential security risks, and respond effectively to incidents in line with company procedures.
• Maintain a visible security presence to deter theft, disorderly behaviour, and unauthorised access.
• Deliver excellent customer service while maintaining a professional and approachable manner.
• Liaise effectively with event organisers, venue management, emergency services, and members of the public.
• Complete detailed incident reports and maintain accurate records when required.
• Adapt quickly to different security environments and operational requirements.

Admin - Northern Ireland Civil Service-Belfast - Belfast

(2023-03 - 2024-10)

• Develop and maintain project documents using electronic document management systems.
• Ensure all documents are properly classified, indexed, stored, and responded to within specified period.
• Manage the filing, storage, and retrieval of both physical and electronic documents.
• Ensure the security, confidentiality, and integrity of documents.
• Coordinate with different team members to ensure documents are responded to in line with allocated time deadlines.
• Assist in the preparation and organisation of documents for meetings, presentations, and monthly client reports.
• Handle requests for information and data retrieval in a timely and accurate manner.
• Act as the point of contact for internal and external clients.
• Greeting all guests visiting the office in a professional manner.
• Managing all incoming calls and ensuring that they are directed to the appropriate member of staff.
• Coordinate with other team members to ensure seamless office operations.
• Manage incoming and outgoing mail and packages.
• Ensuring the office is professionally presented and well maintained at all times.
• Providing administrative support, general typing and assisting management and Directors.
• Assisting with planning, organising and coordination of office meetings and events.
• Inventory management.
• Assist the management team with Health and Safety requirements

Security Officer - PwC-Belfast - Belfast

(2023-08 - 2024-03)

• Implementation of security procedures and policies in agreed client SOP's.
• Engage with client staff members, visiting clients etc regularly to ensure full awareness of client security practices.
• Maintain a polite, courteous, and professional manner towards the public, the client, and colleagues at all times.
• Collaborate with the OneTeam to ensure the highest levels of Customer and Security Services are delivered at all times.
• Regular communication with Security Management team on security related issues to ensure situational awareness and operational readiness.
• Conduct thorough security patrols periodically and escalate immediately to line management any issues discovered.
• Investigate fire alarm indicators in the buildings and respond as per agreed site procedures.
• Prevent unauthorised entry to client premises by way of maintaining vigilance at all times.
• Investigate all instances of suspicious activity observed or reported and escalate as necessary to the Security Management team
• Report any damage to client premises which may compromise security or affect the brand.
• Remain alert and vigilant to general activity on site and ensure risks are minimised through swift escalation of any incidents to the management team.
• Maintain constant radio communication with control rooms to ensure seamless escalation and incident response.
• Reporting immediately to the Supervisor/Manager action or inaction which compromises personal safety.
• Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times.
• Report missing, damaged or unserviceable equipment to the Duty Security Supervisor.
• Cooperate with Pilgrims Group Ltd and the client so that the company can carry out its statutory duty under Health and Safety at work etc. Act 1974, and all relevant statutory provisions.
• Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interests of health, safety and welfare.

Security/Estates Officer - University of Ulster-Belfast - Belfast

(2022-03 - 2023-08)

• Conducted regular patrols of university buildings and grounds to ensure the safety and security of staff, students, visitors, and property.
• Monitored and operated CCTV, alarm systems, and access control systems, responding promptly to incidents and security concerns.
• Enforced university policies, procedures, and security regulations to maintain a safe and orderly environment.
• Investigated incidents, accidents, and breaches of security, gathering information and preparing detailed reports for management.
• Responded effectively to emergencies, alarms, and welfare concerns, liaising with emergency services when required.
• Provided a high standard of customer service, assisting students, staff, contractors, and visitors with enquiries and support.
• Maintained accurate records of incidents, observations, and daily activities through comprehensive report writing.
• Worked closely with university departments and external agencies to support campus safety and operational requirements.

Mobile Traffic Attendant - NSL Ltd-Belfast - Belfast

(2017-03 - 2022-08)

• Free flow of traffic
• Dealing with difficult customer
• Enforcement of contraventions
• Reporting incidents and writing reportw
• Issue of tickets
• Radio and body camera usage
• Vehicle safety checks daily

Warehouse Operative - BLKBOX-Belfast - Belfast

(2021-06 - 2021-10)

• Order picking and assembly of multi line orders.
• Order dispatch, ensuring accurate labeling and coding of completed pallets.
• Loading and off-loading of vehicles with both internal and external loads.
• General warehouse duties such as cleaning, restocking and stock rotation.
• Assisting manufacturing operations when required.
• Filling lose and damage goods reports

Bakery Manager - The Co-Operative Bank-Belfast - Belfast

(2012 - 2017)

• Managed the day-to-day operations of a busy bakery department, ensuring high standards of food quality, hygiene, and customer service.
• Supervised stock control processes, including regular stock counts, inventory management, and replenishment to maintain product availability and minimise waste.
• Prepared and cooked a variety of hot and cold food products for the deli counter, ensuring compliance with food safety regulations.
• Handled cash management duties, including cash drops and balancing tills in line with company procedures.
• Created and managed staff rotas to ensure adequate staffing levels and efficient department performance.
• Designed and developed seasonal bakery displays and promotional products to drive sales and enhance customer engagement.
• Maintained compliance with health and safety, food hygiene, and company operational standards.
• Delivered excellent customer service while leading and motivating team members to achieve departmental targets.

Bar Manager - BUFFS-Belfast - Belfast

(2010 - 2013)

• Cash drops
• Till counts
• Serving customers
• stock replenishments
• Stock ordering
• Rotating staff

Driver Mate - Derry Morgan-Larne - Larne

(2010 - 2011)

• Load and unload goods, ensuring proper handling and securing of items during transport.
• Building products both in our workshop and in customers homes.
• Provide exceptional customer service by communicating effectively with clients during deliveries.
• Maintain accurate records of deliveries, including signatures, taking pictures and making note of any discrepancies.
• Offload deliveries onsite from suppliers.
• Assist in warehouse operations as needed, including inventory management and organisation.
• Maintaining high levels of security and awareness
• Handling high value goods to a company standard

Sales Assistant - Yankee Candle Company-Belfast - Belfast

(2010 - 2010)

• Greet customers warmly and assist them with their shopping needs
• Provide detailed product information and personalised recommendations
• Maintain visual merchandising standards to enhance product presentation
• Upsell products and promotions to maximise sales opportunities
• Process transactions accurately using point-of-sale systems
• Manage stock levels, organise displays, and ensure the sales floor remains tidy and inviting
• Handle customer enquiries via phone with professional etiquette
• Assist in organising promotional events and seasonal displays
• Support team members with daily operational tasks to ensure efficient store functioning
• Assist with manual handling and store deliveries

GCSE or equivalent - Technology - Belfast Metropolitan College-Belfast, County Antrim (2010-09 - 2012)

GCSE or equivalent - Construction - Belfast Metropolitan College-Belfast, County Antrim (2010 - 2012)

Certificate of Higher Education - Occupational Health & Safety - Belfast Metropolitan College-Belfast, County Antrim (2010 - 2012)

GCSE or equivalent - IT - Belfast Metropolitan College-Belfast, County Antrim (2010 - 2012)

GCSE or equivalent - English - St Patrick's college-Belfast (2005 - 2010)

GCSE or equivalent - Religion - St Patrick's college-Belfast, County Antrim (2005 - 2010)

GCSE or equivalent - Mathematics - St Patrick's college-Belfast, County Antrim (2005 - 2010)

GCSE or equivalent - Business Information Systems - St Patrick's college-Belfast, County Antrim (2005 - 2010)

GCSE or equivalent - Irish - St Patrick's college-Belfast, County Antrim (2005 - 2010)

GCSE or equivalent - Science - St patricks college-Belfast, County Antrim (2005 - 2010)

GCSE or equivalent - History - St Patrick's College-Belfast (2005 - 2010)