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Penny Smith

Penny Smith

A motivated and adaptable university student currently studying Architecture at Newcastle University, with strong experience in customer facing and team-based roles.

Talent
RawtenstallMember since June 18, 2026
Customer serviceTime managementProblem-solvingCommunicationMultitaskingCash handlingLeadershipProject managementTeam-work
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Customer serviceTime managementProblem-solvingCommunicationMultitasking

About

A motivated and adaptable university student currently studying Architecture at Newcastle University, with strong experience in customer facing and team-based roles. Confident communicator with proven skills in problem-solving, time management, and working under pressure. Seeking opportunities to develop professional skills alongside academic growth.

Experience

Waitress at The Whitaker Bar & Kitchen (2023-2025)

  • Delivered fast, friendly service for a busy cafe, regularly managing weekday rushes of ~100 customers.
  • Provided elevated service during large, private events of up to 200 guests, adapting quickly to increased demand.
  • Supported kitchen tasks when needed, including plating dishes and pot washing to maintain efficient workflow.
  • Strengthened communication and multitasking skills with a small team in a high-pressure environment.

Volunteering - Front of House and Retail Assistant at The Whitaker Museum (2023-2024)

Volunteered for the positions of Front of House and Retail Assistant. These roles have allowed me to demonstrate desirable skills such as customer service, cash handling, managing stock, and leadership ability.

Fundraising & Event Organising for OAPs at College (2023)

  • Worked together with a group of fellow students in college to fundraise and organise a party for senior citizens amongst Waterfoot, Rossendale.
  • Supervised the fundraising of over £350, by hosting jumble sales within school.
  • Planning this party required efficient team-work, project management, organisation, and networking.

Virtual Careers Experience Participant at Young Architect Programme (2022)

  • This one-day virtual course involved creating and presenting a 5m X 5m workspace with a group.
  • Created a paper-model of a desk space that my group and I planned and presented to 50 others.
  • This course also gave me useful insight on the career path to becoming an architect.

Education

BA Honours in Architecture – Newcastle University (2027-06)

A-levels – BRGS Sixth Form (2024-06)

GCSEs – Bacup and Rawtenstall Grammar School (2022-06)

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