Pete Dela Cruz

Results driven professional with experience working within fast-paced environments. Motivated to contributing to team success through initiative, reliability and developing positive relationships. Keen interest in taxation and financial advising with plans to complete ACCA accreditation. Skilled with Office 365 and previous experience doing bank reconciliations, purchase and sales ledgers and invoicing on Sage Business Cloud software.

Multi Drop Delivery Driver - Amazon DBH3 & DSO2

(2024-01)

• Successfully complete multi-stop deliveries on time driving a variety of LWB and SWB vans with an average weekly rating of Great to Fantastic Plus, enhancing customer satisfaction.
• Reduced delivery times by optimising routes, resulting in a 10% increase in efficiency.
• Maintained a clean driving record with zero points or violations.

Customer Assistant - Tesco Tenterden

(2021-01 - 2024-12)

• Successfully managed the intake and organisation of deliveries, ensuring maximum efficiency.
• Enhanced customer satisfaction by providing swift and effective service at the customer service desk and checkouts.
• Received commendation for maintaining a high standard of customer service and professionalism

Front of House Assistant - Little Silver Country Hotel

(2018-01 - 2021-12)

• Welcome guests and take food and drink orders
• Coordinate with the kitchen and other members of staff to deliver great service.
• Support and provide solutions for wedding and hotel guests with problems.
• Check in and check out hotel guests.

BSc - Accounting and Finance - Bournemouth University (2022-01 - 2026-12)

Business Level 3 - Midkent College (2019-01 - 2022-12)

Travel and Tourism Level 2 - Canterbury College (2018-01 - 2019-12)

GCSE - Homewood School and Sixth Form Centre (2013-01 - 2018-12)