Peter Hoy

IT & Operations Manager

Talent

CromerMember since 28 May 2026

Operations & Facilities ManagementRepairs, Maintenance & Site CoordinationIT Infrastructure & NetworkingTeam Leadership & Staff SupportProject & Change ManagementSupplier & Contractor LiaisonData Security & GDPR ComplianceCommunication & Problem-Solving

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Operations & Facilities ManagementRepairs, Maintenance & Site CoordinationIT Infrastructure & NetworkingTeam Leadership & Staff SupportProject & Change Management

About

Dependable and adaptable professional with nearly 40 years of experience at Medlock Electrical Distributors Ltd, combining hands-on management, operational leadership, and extensive IT expertise. Proven record overseeing multi-site operations across 56 branches in the UK and Ireland — coordinating maintenance, repairs, system upgrades, and staff support. Recognised for practical problem-solving, reliability, and team coordination.

Now looking to apply these transferable management and technical skills in a completely new career direction, while continuing to draw on extensive IT knowledge and operational experience.

Experience

IT & Operations Manager - Medlock Electrical Distributors Ltd - UK & Republic of Ireland

(2007-01 - 2025-07)

Managed IT infrastructure, systems, and services across 56 branches.
Organised and coordinated all site repairs, maintenance, and technical works, ensuring smooth daily operations.
Hands-on involvement in troubleshooting, installations, and maintenance across multiple locations.
Led IT team to provide reliable support and quick resolution of technical issues.
Delivered infrastructure projects, cloud migrations, and system upgrades.
Oversaw data security, GDPR compliance, backups, and disaster recovery.
Worked closely with suppliers and contractors to deliver cost-effective and high-quality service.
Provided strategic guidance to senior management on operational and IT planning.

Commercial Manager – Operations - Medlock Electrical Distributors Ltd - UK

(1996-01 - 2006-12)

Managed national operations, logistics, and stock control.
Streamlined supply chain and branch coordination processes.
Supported the integration of new IT systems to improve efficiency.

Deputy Branch Manager, Buyer, and Trade Counter Manager - Medlock Electrical Distributors Ltd - UK

(1986-01 - 1995-12)

Progressed through key operational positions. Supported transition from manual to digital systems in warehousing and sales. Developed technical and leadership skills through varied operational responsibilities.