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I have been instrumental in delivering high quality customer service in fast paced restaurants, providing guests with a welcoming and attentive dining experience alongside barista and bar service. Taking accurate food and drink orders and having knowledge of the menu helped me recommend dishes and daily specials. I ensured that I maintained a timely service during each shift.
I managed table turnover efficiently, and maintained cleanliness and presentation standards. I can manage payments through systems. I am an excellent communicator and this is reflected in the feedback I receive from colleagues and customers (Tripadvisor).
I work collaboratively with peers in the restaurant and in the bar and kitchen to ensure a smooth efficient service. I am able to manage conflict, and resolve customer concerns and queries in a professional manner.
FOH staff at Trunk Lounge, Tapas, Bar and Grill (KG Hospitality LTD) (2024-04 – 2026-08)
FOH staff at Dos Hermanos Tapas and Bar (Dos Hermanos Tapas Ltd.) (2026-06 – 2026-09)
FOH staff at The Crown and Conspirator (Cheshire Pub Co)
Volunteer Young Brownie Leader at Girl guiding (2021 – Present)
I help support the planning and delivery of weekly Brownie meetings for girls aged between 7-10, helping to create a fun, safe and inclusive environment. I assist the leader in organising activities, games and badge work, encouraging confidence, teamwork and new skills. I maintain safeguarding standards and work collaboratively with the leadership team to ensure the smooth running of the unit.
I help maintain positive relationships with children, parents and fellow volunteers, while upholding Girlguiding values.
Volunteer helper - Students in partnership at Aquinas College
During college hours, I worked as part of a supportive team helping young adults with special educational needs to develop essential life skills alongside their academic studies. Supporting students with organisation, communication, confidence building and independent learning.
Assisting professionals/parents with childcare during daytime and evenings (ad hoc)
A level in Sociology – Aquinas College Stockport, Greater Manchester (2024-09 – 2026-08)
A level in Photography – Aquinas College Stockport, Greater Manchester (2024-09 – 2026-08)
Btech Level 3 in Health and Social care – Aquinas College Stockport, Greater Manchester (2024-09 – 2026-08)
GCSE in Multiple subjects – Bramhall High School (2019 – 2024)
