Phil 382
Furniture & KBB Installation Manager | Contracts & Project Delivery
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About
Furniture and KBB installation professional with more than 25 years' experience delivering kitchens, fitted bedrooms, bathrooms, home offices, bespoke furniture, carpentry and joinery. Career includes 10 years installing premium furniture for Smallbone of Devizes and 18 years running PH Installations, followed by 8 years in surveying and contracts management for complex property repairs. Experienced from technical survey and design through procurement, installer coordination, quality control, snagging, remedials and customer handover.
Practical, commercially aware and confident managing clients, suppliers, trades and multiple live projects. Planning to work towards MCIOB through the CIOB Chartered Membership pathway.
Experience
Contracts Surveyor - Messenger Building Repairs
(2022-10)
- Survey, scope and manage replacement kitchens, fitted bedroom furniture and bathroom reinstatement, together with associated carpentry and joinery repairs, as part of domestic and commercial insurance projects.
- Complete technical site surveys, prepare detailed specifications and estimates, and identify materials, appliances, trades and sequencing required for installation.
- Manage projects from initial visit to completion, coordinating suppliers, installers and other trades while monitoring programme, cost, workmanship and customer expectations.
- Carry out quality checks, snagging, remedial works and final sign-off, resolving site issues and maintaining clear communication with policyholders, clients and contractors.
- Administer projects typically valued from £3,000 to £150,000, including interim payments, final accounts and provisional or prime cost sums.
- Complete site health and safety assessments and relevant construction phase plan, CDM and COSHH documentation.
- Systems: Xactimate, Symbility, Verso and Salesforce
Surveyor / Contracts Manager - BI Johnson Ltd
(2018-04 - 2022-07)
- Surveyed and managed property reinstatement projects, including kitchen, bedroom, bathroom, carpentry and joinery repair or replacement works following flood, fire and escape-of-water damage.
- Produced full repair scopes and estimates, planned direct labour and specialist trade diaries, ordered materials and monitored delivery and workmanship.
- Managed projects from first inspection through installation, quality checks, snagging and customer sign-off, with values from £2,000 to £180,000.
- Liaised with customers, insurers, loss adjusters, contractors and suppliers to resolve design, access, material and programme issues.
- Completed site safety assessments, construction phase plan documentation and asbestos sampling or inspection where required.
Bespoke Furniture Installation Contractor - Smallbone of Devizes
(2008 - 2018)
- Delivered premium kitchens, fitted bedrooms, bathrooms and home offices in the UK and internationally, including appliances and bespoke furniture finishes.
- Managed installations valued from approximately £30,000 to £1 million, checking pre-assembled furniture against the scope before shipment and resolving technical or quality issues on site.
- Coordinated customers, suppliers and trades throughout installation, completing detailed snagging, remedial work and post-installation complaint resolution to exacting standards.
Owner | Furniture, KBB Design & Installation - PH Installations
(2001 - 2019)
- Ran a customer-facing business designing, supplying and installing kitchens, fitted bedrooms, bathrooms and home offices on projects from approximately £2,000 to £50,000.
- Provided a complete service covering initial consultation, technical surveys, CAD design, plans, secondary surveys, procurement, installer and trade coordination, installation and handover.
- Designed and manufactured bespoke furniture and joinery while managing budgets, suppliers, quality, programmes and customer expectations.
Carpentry, Joinery & Specialist Furniture Installation - Tuckey & Co. / Pearl Motor Yachts
(1997 - 2001)
- Completed high-quality kitchen, bedroom and bathroom installations, together with carpentry, joinery and commercial refurbishment work.
- Designed and installed furniture for Pearl Motor Yachts, gaining factory manufacturing and specialist fit-out experience.


