Phillip Howell
Care Team Leader | Care Coordinator | CQC-Focused Care Professional
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About
Experienced Care Team Leader with over 10 years' experience in residential and domiciliary care. Skilled in care planning, staff supervision, medication handling and working to CQC standards. Strong background supporting adults and young people with learning difficulties. Reliable, organised and committed to delivering safe, person-centred care.
Experience
Care Assistant at Barchester Healthcare (2026-01 – Present)
- Provide personal care in a care home setting
- Support residents with daily needs and manual handling
- Maintain dignity, safety and wellbeing
- Achievement: Delivered safe, person-centred care to 10–15 residents per shift, consistently maintaining high standards.
Team Leader at Leading Lives (2024-09 – 2026-01)
- Led a team of 10 support workers across 2 services
- Oversaw care plans, risk assessments and daily care delivery
- Worked closely with the Service Manager and families
- Helped ensure services met CQC standards
- Achievement: Led a team of 10 staff across 2 services, ensuring full rota coverage and consistent delivery of high-quality care.
Care Coordinator / Assistant at Audley Care (2021-11 – 2024-08)
- Managed rotas, staff schedules and client care hours
- Supervised senior carers and care assistants
- Prepared care plans and maintained accurate records
- Worked with local authorities and families
- Supported domiciliary care delivery
- Achievement: Managed rotas and care delivery for 20+ clients, improving reliability and reducing missed or late visits.
Care Coordinator / Field Supervisor at Quality Assured Care Services (2018 – 2021)
- Audited MAR charts and care logs to meet CQC standards
- Supervised staff and supported day-to-day care delivery
- Liaised with families and professionals
- Helped set up new care packages
- Achievement: Carried out audits across multiple clients, improving MAR accuracy and overall compliance.
Senior Care / Support Roles at Various (2013 – 2018)
- Worked in residential and agency care settings
- Supported adults with learning difficulties and complex needs
- Supervised shifts and supported junior staff
- Delivered person-centred care
- Achievement: Built strong hands-on experience across residential and agency care, supporting complex needs and mentoring junior staff.
Education
QCF Level 4 in Leadership & Management
NVQ Level 3 in Care for Children & Young People
OCN Level 3 in Therapeutic Education Approach


