Nursery Practitioner at iStep Learning-Brighton and Hove (2025-03 – 2025-12)
- Keeping a record of the children's progress to share with parents and carers
- Building and maintaining relationships with parents and carers
- Creating an environment that meets the needs of the children by considering their cultural and medical needs
- Advising the Nursery Manager about concerns relating to a child or parent while respecting confidentiality requirements
- Adhering to the nursery's policies and procedures, as well as legislative requirements
- Maintaining high standards for safety, cleanliness and hygiene
- Creating a safe environment for children to express themselves as they grow and learn
Team Leader at Superdrug-Brighton (2024-08 – 2025-02)
- Delivered quality service with friendly and professional demeanour
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff
- Resolved complex customer enquiries, disputes and complaints
- Inspired teams to achieve or exceed goals through regular motivation
- Managed project timelines and delegated tasks effectively, ensuring timely completion of objectives
Sales Advisor at Superdrug-Brighton (2022-07 – 2024-08)
- Worked stock delivery efficiently
- Stayed up-to-date on latest trends in sales promotions
- Communicated with customers to determine needs, provide recommendations and upsell services
- Provided helpful, attentive sales support to generate positive feedback
- Clearly explained products' benefits and value to drive sales
- Performed well in fast-paced environments with busy workload
Salon Junior at Val Cussell Hair, Brighton (2019-11 – 2019-12)
- Built and maintained strong client relationships
- Helped keep the salon clean and tidy at all times
