Cook at Holt fish bar (2026-03 – Present)
- preparing ingredients
- Frying fish, chips, and other menu items to perfection.
- Preparing food, including fresh veg, batter, fish
- Keeping my work area and equipment clean, tidy and sanitized.
- Making sure the oil is at the right temperature and assisting in changing it when needed.
- take customer orders and handle payments.
- following food safety and hygiene rules.
- Managing stock, like rotating ingredients.
- operating frying equipment efficiently and safely
Retail & Pharmacy Assistant at Boots UK (2025-11 – 2026-03)
Provide high-quality customer service across both retail and pharmacy departments, ensuring customers feel supported and valued.
- Assist customers with product queries, offering informed recommendations on health, beauty, and wellbeing products.
- Support pharmacy operations by handling prescriptions, managing stock, and maintaining confidentiality in line with regulations.
- Work efficiently in a fast-paced environment, balancing multiple responsibilities while maintaining accuracy and professionalism.
- Operate tills and handle transactions confidently, ensuring accuracy at all times.
- Maintain store standards through organisation, stock replenishment, and adherence to health and safety procedures.
- Build strong relationships with customers, encouraging repeat business and trust.
Barista Supervisor at Starbucks Coffee Company (2025-06 – 2025-10)
- Prepared and served a wide range of hot and cold beverages to brand standards.
- Delivered excellent customer service by engaging with customers and creating a welcoming environment.
- Operated tills and handled cash/card transactions accurately under pressure.
- Worked collaboratively within a fast-paced team during peak hours.
- Maintained cleanliness and ensured compliance with food safety standards.
- Supported stock management, including deliveries and product rotation.
- Adapted quickly to changing priorities while maintaining attention to detail.
Retail Assistant at East of England Co-op (2021-11 – 2025-05)
- Provided friendly and efficient customer service, ensuring customer needs were met.
- Operated tills and handled payments accurately.
- Assisted with stock rotation, replenishment, and maintaining store standards.
- Managed challenging situations calmly and professionally.
- Supported team members and adapted to changing store priorities.
Care Assistant at The Beeches Care Home (Black Swan Care) (2022-11 – 2024-09)
- Supported multiple residents while meeting individual care needs.
- Delivered person-centred care focused on dignity and wellbeing.
- Updated care plans based on changes in health and behaviour.
- Responded to medical situations, liaising with emergency services when required.
Carer at Complete Care (2022-06 – 2022-11)
- Developed advanced care skills including catheter care and administering medication.
- Completed MAR charts accurately in line with regulations.
- Maintained high standards of care under time pressure.
Carer at Gentlefolk Care (2022-04 – 2022-06)
- Provided person-centred care in clients' homes.
- Supported daily living tasks and administered medication safely.
- Offered companionship and emotional support to promote independence.
Volunteer at East Harling Cub Scouts Group
- Supported weekly activities and supervision of children.
- Ensured safety during outdoor events and hikes.
- Provided basic first aid when required.
