Phoebe Stewart

I am currently working in Early years and looking for new experiences and knowledge to add to my skill set. I'm Enthusiastic and eager to contribute to team success through hard work, attention to detail and good organisational skills. I am also motivated to learn and grow.

Before starting my full time job I enjoyed being apart and volunteering at my youth group and helping out different nurseries during the term time holidays of academy and college. I enjoy helping others and supporting myself as well. I have a varied skill set that makes me suitable for working within a range of different jobs.

I can alter my communication style to engage effectively with people to also suit different needs. As mentioned at the top, I am an early years practitioner with nearly 3 years of practical experience and dedicated work ethic. I worked with 0-2 year olds for 2 years and 7 months and i am currently working with 3-5 year olds.

I also worked as a Kiosk Assistant and Waitress with 1.5 years experience. I am excited to partner with like-minded individuals to achieve my goals and your teams.

Early Years Practitioner - Little Trees Nursery - Aberdeen

(2023-08 - 2026-07)

• Understanding stages of development (physical, emotional, social, cognitive)
• Planning activities suited to different ages and abilities
• Talking and listening effectively with young children
• Adapting language to suit their level of understanding
• Communicating with parents, carers, and colleagues
• Building secure relationships and trust
• Encouraging imagination and curiosity (A great deal of learning is through play in a child's early years of life)
• Observing children's progress and behaviour and recording development accurately and identifying next steps in learning
• Using frameworks like the Realising the ambition, Curriculum for Excellence and Little Trees Early Level Curriculum

Kiosk Assistant - Pittodrie stadium with BaxterStorey - Aberdeen, Scotland

(2022-07 - 2023-09)

• Arranged alternative selections for customers with food allergies through careful collaboration with kitchen teams
• Maintained safe hygiene and food handling standards for full compliance
• Greeted new customers, answered initial questions and took drink orders
• Informed customers of menu offerings and specials/deals
• Retained knowledge of current menu selections for accurate, reliable customer guidance
• Up sold, cross-sold and recommended additional items to customers to grow sales
• Coordinated team members to take, serve and clear orders accurately and promptly
• Ensured food stayed in-line with food safety standards before delivery by quality checking meals and taking temperature when required
• Addressed customer complaints in a calm and professional manner, resolving issues with smart solutions

Waitress - Cosmos Aberdeen - Aberdeen

(2023-05 - 2023-08)

• Anticipated and addressed guests' service needs
• Resolved customer complaints promptly, escalating larger operational concerns to management
• Seated guests quickly and coordinated timely service to minimise table wait times
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude
• Cleared and reset tables with clean service ware to uphold faultless restaurant standards
• Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations

SVQ in social services (children and young people) - Social Services - Oldmachar Academy (2017-01 - 2022-12)

College National Units - Art and design and Fashion Manufacture, Merchandising and Forecasting - Oldmachar Academy (2017-01 - 2022-12)

Higher - Modern Studies - Oldmachar Academy (2017-01 - 2022-12)

Higher - English - Oldmachar Academy (2017-01 - 2022-12)

Higher - Art and Design - Oldmachar Academy (2017-01 - 2022-12)

National 5 - History - Oldmachar Academy (2017-01 - 2022-12)

National 5 - Modern studies - Oldmachar Academy (2017-01 - 2022-12)

National 5 - English - Oldmachar Academy (2017-01 - 2022-12)

National 5 - Art and Design - Oldmachar Academy (2017-01 - 2022-12)

National 5 - Biology - Oldmachar Academy (2017-01 - 2022-12)

National 5 - Creative industries - Oldmachar Academy (2017-01 - 2022-12)

National 4 - Maths - Oldmachar Academy (2017-01 - 2022-12)

National 4 - Spanish - Oldmachar Academy (2017-01 - 2022-12)