E-commerce Seller - eBay & Vinted - Edinburgh
(2023-09)
- Manage and optimize online stores, improving product listings, pricing strategies, and customer experience.
- Conduct market and competitor research to adjust pricing and product selection for maximum profitability.
- Utilize data analysis to track sales performance, customer behavior, and inventory management.
- Communicate and maintain strong relationships with both suppliers and customers, ensuring smooth transactions and long-term partnerships.
- Implement SEO strategies to improve product visibility and drive organic traffic.
Chinese Teacher - Edinburgh Council-Edinburgh - Edinburgh
(2016-01)
- Delivered structured Mandarin lessons focused on GCSE, SQA National 5, and Higher exam preparation
- Supported students in developing key exam skills, including speaking, listening, reading, and writing
- Designed targeted lesson plans based on past papers and exam requirements to improve performance
- Provided exam techniques, including time management, question analysis, and answer structuring
- Conducted speaking practice and mock exams to build student confidence and fluency
- Monitored student progress and adapted teaching strategies to maximise exam results
- Built strong relationships with students and parents, ensuring consistent engagement and achievement
Field Sales Representative - Scoffable - Livingston, West Lothian
(2025-10 - 2026-04)
- Recruited and onboarded new B2B partners, primarily within the Chinese hospitality sector, expanding platform coverage
- Built and maintained strong relationships with restaurant owners, acting as the main point of contact
- Conducted field visits to client premises to present solutions, install systems, and support onboarding
- Represented the company within the local business community, promoting brand visibility and partnership growth
- Advised partners on improving online performance, including menu optimisation, pricing, and promotional strategies
- Maintained ongoing relationships with existing partners, ensuring satisfaction and long-term collaboration
- Supported branding updates and operational improvements for partner businesses
- Worked towards and consistently met sales targets in a field-based environment
- Assisted with onboarding processes and supported new team members when required
Sales Advisor - HUGO BOSS - Livingston
(2018-08 - 2022-12)
- Advising customers on product lines.
- Promoting an attractive environment for customers.
- Stock replenishment.
Business Development Executive - Inlingua, Edinburgh - Edinburgh, City of Edinburgh
(2018-12 - 2019-12)
- Managed and updated the company's Chinese website and social media platforms.
- Handled customer inquiries in Mandarin via email and online chat.
- Developed new business opportunities within existing client networks.
- Created and uploaded marketing materials for online use.
Founder & Business Owner - Anna Asia Europe Commercial Trade - West Calder
(2015-05 - 2019-05)
- Established and managed an import-export company specializing in bulk wine sales.
- Negotiated contracts with suppliers and distributors in Spain and China.
- Handled logistics, sales, and regulatory compliance for international trade.
Administration Assistant - ALBA Education and Travel - Valencia
(2010-12 - 2015-06)
- Responsible for business development and marketing of the language school.
- Ensuring the effective administration and management of the school and staff.
- Controlling income & expenditure, payroll and invoicing.
- Completing and submitting quarterly and annual tax returns.
Administrator and translator - Grupo Essentium - Madrid
(2008-04 - 2010-12)
- Interpretation and translations.
- Writing performance reports and financial studies on the South East Asian cement and real estate market.
- Maintaining close business relationships with key Chinese stakeholders.
- Handling international calls.
Administration Assistant - Great Wall Computer S.L - Madrid, Madrid provincia
(2006-09 - 2008-03)
- Customer service and sales.
- Client retention and complaint handling.
- Dealing with international clients and suppliers.
