Porsha Harris

Detail-oriented Medical Billing and Coding professional with 5+ years of healthcare experience in claims processing, revenue cycle operations, and medical documentation review. Proficient in ICD-10-CM, CPT, and HCPCS coding systems with demonstrated expertise ensuring documentation accuracy and coding-ready records. Strong foundation in medical terminology, anatomy, physiology, and HIPAA compliance.

Currently pursuing a Medical Billing and Coding diploma (graduated 2026) with commitment to obtain CPC certification within the required timeframe. Proven ability to maintain productivity and quality standards in high-volume remote healthcare environments.

Pharmacy Technician / Remote - Everise | CarelonRX - Birmingham, AL

(2023-12 - 2024-07)

• Reviewed 275+ prescription and patient records daily to ensure accurate documentation and claims readiness.
• Verified insurance and patient data to support proper claim processing and reimbursement accuracy
• Maintained detailed, organized records in healthcare systems while adhering to HIPAA compliance standards
• Processed high-volume outpatient pharmacy claims with attention to data accuracy and detail.
• Supported revenue cycle operations by identifying and resolving documentation discrepancies.
• Demonstrated proficiency working in a remote environment with multiple healthcare systems and platforms.

Revenue Cycle & Claims Specialist / Remote - Everise | Humana - Birmingham, AL

(2022-12 - 2023-12)

• Reviewed 50+ medical records daily for completeness and accuracy to ensure coding-ready documentation.
• Identified documentation gaps and discrepancies, working directly with providers to correct records for charge accuracy.
• Ensured correct clinical information was present to support proper ICD-10, CPT coding and reimbursement.
• Maintained strict compliance with payer guidelines and governmental coding standards (CMS, Medicare).
• Processed and tracked medical claims through revenue cycle with focus on first-pass accuracy and timely submission.

Medical Billing & Claims Follow-Up Specialist - Medical Business Management - Birmingham, AL

(2017-11 - 2019-11)

• Reviewed medical records and claims for accuracy, supporting documentation validation and charge corrections.
• Assisted in identifying coding-related discrepancies and worked to resolve claim denials and rejections.
• Maintained organized tracking of claim updates, follow-ups, and resubmissions to ensure timely reimbursement.
• Supported medical billing workflow by ensuring documentation met coding and compliance standards.

Remote Technical Support - Startek | Spectrum - Birmingham, AL

(2020-06 - 2022-06)

• Resolved billing and account-related issues while maintaining accurate documentation
• Utilized Zendesk and remote tools to troubleshoot and resolve customer concerns

Remote Technical Support - Sitel | DirectTV | AT&T - Birmingham, AL

(2020-04 - 2021-04)

• Assisted customers with account, billing, and technical issues
• Documented service requests and escalated complex cases

Retail Sales Associate / Customer Service - Belk - Birmingham, AL

(2019-03 - 2019-12)

Front Desk Receptionist / (Temp) - Robert Half - Birmingham, AL

(2018-12 - 2019-02)

Data Entry Clerk (Temp) - Staffmark - Birmingham, AL

(2018-05 - 2019-09)

Diploma - Medical Billing and Coding - Ultimate Medical Academy (2026)

Certificate - HIPAA Essentials for Healthcare Professionals - Ultimate Medical Academy