Prachiti Parab
Test Administrator | Exam Invigilator | IT Support Professional
About
Highly reliable and detail‑driven Test Administrator & Exam Invigilator with extensive experience delivering secure, high‑stakes exams for ACCA, Pearson VUE, Meazure Learning, ICAEW, AAT, IELTS, CII, and more. Strong technical background (CCNA certified) with proven ability to troubleshoot issues and ensure smooth test‑day operations. Known for professionalism, accuracy, and exceptional candidate support.
Experience
TEST ADMINISTRATOR - PeopleCert Language Organisation
(2025-04)
- Deliver secure exam sessions and ensure compliance with testing protocols.
- Manage candidate check‑ins, ID verification, and exam monitoring.
- Resolve technical issues in coordination with IT teams.
TEST ADMINISTRATOR - MTS Services
(2024-05)
- Administer exams including ICAEW, AAT, ACCA, Kryterion, IELTS, CII, LIUK, GHPC.
- Maintain exam integrity through strict security and compliance checks.
- Support candidates and troubleshoot technical issues.
EXAM INVIGILATOR / TEST ADMINISTRATOR - AGC Limited
(2025-12)
- Trained and invigilated for ACCA, Pearson VUE, and Meazure Learning exams.
- Conduct candidate check‑ins, ID verification, and secure exam monitoring.
- Report irregularities and maintain accurate exam documentation.
EXAM INVIGILATOR - Blue Coat School, Church of England
(2023-04)
- Set up exam venues and ensure JCQ‑compliant exam conditions.
- Monitor candidates and support during written and practical exams.
SENIOR TECH SUPPORT ANALYST – NETWORK BUILD TEAM - Accenture India Ltd
(2019-04 - 2020-08)
- Supported data centre builds, migrations, and network implementations.
- Worked with Cisco Nexus, Arista, IPAM, DNS, and monitoring tools.
PROJECT COORDINATOR – NBN ACTIVATION - Infosys Ltd (VHR Solutions)
(2018-08 - 2019-03)
- Managed router configurations, fibre technologies, VLANs, and NAT policies.
SENIOR NETWORK CONSULTANT – 1ST LINE SUPPORT - Vodafone Global Services
(2016-11 - 2018-07)
- Troubleshot Sev1/Sev2 issues and supported UK customers on Cisco/Alcatel routers.
SERVICE DESK ANALYST L1 - Tata Communications Ltd
(2014-07 - 2016-10)
- Logged and resolved incidents using Remedy, Cramer, Snow, Jira, and Zendesk.
Education
Bachelor of Engineering - Electronics & Telecommunications - Mumbai University
Diploma - Digital Electronics - Mumbai University