Team Leader – Night Shift at InPost (2026-03 – Present)
- Lead warehouse operations managing 40–70 staffs in high-volume parcel environment.
- Oversee sorting, scanning, and dispatch of thousands of parcels per shift.
- Monitor productivity, throughput, and operational KPIs to ensure performance targets are met.
- Identify bottlenecks and implement process improvements to increase efficiency.
- Coordinate workforce allocation and ensure optimal staffing levels.
- Maintain compliance with health & safety and operational standards.
- Support decision-making and operational planning alongside senior management.
Acting Shift Manager at Glenfield DPD Depot (2024-02 – 2026-03)
Managerial & Supervisory Responsibilities:
- Managed end-to-end shift operations across multiple departments (Rework, Trailers, Small Sort, Office).
- Supervised 20–25 staff and drivers, ensuring high performance in fast-paced environment.
- Managed daily operations involving 20,000+ parcels, ensuring smooth workflow and timely dispatch.
- Monitored and ensured 100% delivery and collection performance using tracking systems.
- Used operational tools including Microlise, IRIS, C3, DOC Sheets, and Universe for real-time tracking.
- Managed on-time trailer dispatch and bay allocation for efficient loading operations.
- Introduced improved parcel tracking method (first & last parcel scanning) reducing misrouting and claims.
- Implemented token-based sorting system improving trailer utilisation and accuracy.
- Suggested workforce scheduling improvements to reduce overtime while maintaining productivity.
- Managed Depot Recovery Plan (DRP) independently during system downtime.
- Resolved operational disruptions including: Conveyor belt failures, Sensor issues, Trailer breakdowns.
- Diagnosed system faults using knowledge of PLC/SCADA systems.
- Coordinated trailer recovery and ensured minimal operational disruption.
- Trained and mentored staff, improving performance and onboarding efficiency.
- Maintained high team morale through motivation and hands-on leadership.
- Managed staff shortages by reallocating resources without impacting quality.
- Prepared incident reports including theft, safety issues, and operational disruptions.
- Ensured compliance with data protection, safety, and company policies.
- Managed office operations independently achieving 99%+ performance efficiency.
Electronics Testing and Calibration Engineer at Ztek Control System Pvt. Ltd. (2023-06 – 2023-10)
- Tested and calibrated magnetic flow meters for accuracy.
- Diagnosed and tested motherboard power circuits; ensured correct battery voltage.
- Performed precision soldering and component integration, conducted water testing for accuracy.
- Compiled detailed reports, worked in teams, and conducted on-site testing.
Electrical Testing and Calibration Engineer at Electrical Research and Development Association (ERDA) (2022-04 – 2023-03)
- Performed testing on electrical conductors, insulators, and hardware.
- Carried out dimensional analysis, tensile strength, elongation tests, and zinc coating measurements.
- Authored technical reports on testing results, trained and mentored new employees.
