Prashant Songra

A hardworking, reliable and motivated individual with experience in customer service, delivery logistics and IT. Recently gained construction-related qualifications and hold a valid CSCS card, demonstrating knowledge of health and safety practices required for working on construction sites. Strong communication, teamwork and problem-solving skills developed through professional experience, sports and cadet training.

Seeking an opportunity to apply my skills in a construction or labouring role while continuing to develop my practical abilities in a professional work environment.

Delivery Driver - DPD

(2021-01 - 2024-08)

• Delivered packages to customers in a timely and efficient manner, maintaining a high level of customer satisfaction.
• Managed daily routes, ensuring that all deliveries were completed within set timeframes.
• Conducted vehicle checks and ensured all safety protocols were followed.
• Developed excellent organizational and time-management skills.

Customer service/cashier - Next

(2019-03 - 2020-12)

• Delivered friendly and efficient customer service, assisting with purchases, returns, and product enquiries.
• Operated tills accurately, handling cash and card transactions in line with company policies.
• Maintained well-presented displays and replenished stock to support smooth store operations.
• Worked effectively as part of a team to meet sales and service targets in a fast-paced retail environment.

Cashier/Order Taker - Burger King

(2017-06 - 2018-11)

• Processed customer orders accurately and efficiently while managing cash transactions at the till.
• Provided friendly customer service, resolving complaints and ensuring customer satisfaction.
• Worked in a fast-paced environment, handling multiple orders simultaneously.

Level 2 IT - Information Technology - Uxbridge College – Hayes Campus (2016-05)

Level 1 IT - Information Technology - Uxbridge College – Hayes Campus (2014-05)

G.C.S.E - English, Maths and Science - Uxbridge High School (2013-05)