Preethi Kollapudi

Proactive Business Administrator with expertise in customer service and client relationship management. Drives effective communication between teams and management to maintain operational continuity. Coordinates logistical planning for events and travel, boosting team productivity. Streamlines office operations and enhances interdepartmental communication to support efficiency in fast-paced environments.

Business Administrator - SRC INFRA PROJECTS, INDIA - India

(2021-09 - 2025-11)

Permanent position carrying out business administration duties such as budget management, finance monitoring and file organising.

• Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
• Implemented customer relationship management strategies, enhancing client satisfaction and loyalty.
• Supervised administrative staff, providing training and development to enhance team performance.
• Monitored staff performance, developing tailored improvement plans to enhance productivity.
• Oversaw business activities to identify inefficiencies and improvements and implemented corrective measures to resolve identified issues.
• Analysed business processes and recommended improvements, leading to a 20% increase in workflow efficiency.
• Combed financial statements, sales reports and other performance indicators to pinpoint areas for cost-cutting measures and profitability.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Organised and coordinated training programs for employees, equipping staff with new skills for competitive edge.
• Scheduled and organised travel, events and bookings to facilitate engagements with clients and help staff finish assigned work.
• Kept clients up to date on the latest news, events, promotions or project milestones through email, phone and newsletters.

MBA - Business Management - Vignan Institute of information technology (2021)

Bachelor's degree - Computer Science and Engineering - JNTU Kakinada (2019)