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Premraj Raj

Premraj Raj

STUDENT | BUSINESS OPERATIONS | CUSTOMER EXPERIENCE | DATA & TECHNOLOGY

Talent
LondonMember since October 10, 2026
Customer ServiceCash Handling & BillingStock & Inventory ControlTeamworkLeadershipProblem SolvingCommunicationTime ManagementAdaptabilityEvent SupportPythonSQLMicrosoft ExcelData AnalysisHTMLCSSjQueryBootstrapAdobe PhotoshopWeb HostingMicrosoft Office
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Customer ServiceCash Handling & BillingStock & Inventory ControlTeamworkLeadership

About

Proactive and adaptable student with substantial hands-on experience in customer-facing retail, food-service and wholesale operations through long-term involvement in family businesses. Trusted with cash handling, billing, stock control, customer service and day-to-day operational support in busy environments. Demonstrated leadership as a community-sports club Secretary, international sporting representation for Nepal, STEM outreach and technology-focused volunteering.

Completed training in web design and Introduction to Data Science using Python, and currently building practical foundations in Python, SQL, Excel and data analysis. Brings reliability, initiative, calmness under pressure and a strong willingness to learn.

Experience

Business Operations & Customer Service Assistant - Family-Owned Retail, Food-Service & Wholesale Businesses - Kathmandu, Nepal

Built extensive practical experience across three family-operated businesses: a retail outlet, a sweet/food-service outlet and a wholesale grocery operation.

  • Handled customer-facing responsibilities including taking orders, serving customers, processing payments, issuing change and supporting smooth day-to-day service.
  • Worked across cashiering, floor/service support and general operations, stepping into different responsibilities whenever staffing or business needs required.
  • Supported wholesale operations through stock checking, inventory organisation, billing and monitoring product movement.
  • Maintained a dependable and flexible approach in busy periods, balancing customer needs with operational priorities.
  • Developed commercial awareness, accountability, communication and problem-solving skills through direct responsibility in real business environments.

Club Secretary - Icchangu Sports and Community Development Society

(2024 - 2025)

  • Recognised with a Certificate of Appreciation for dedication, discipline and consistent support as Club Secretary.
  • Supported coordination of community and sports activities, member communication and organisational tasks.
  • Worked with volunteers and community members to help activities run efficiently and professionally.

Volunteer / Event Support - Fin Electro Tech 2026 (Jul AI Digital Business Solutions)

(2026 - 2026)

Provided event support and worked collaboratively with organisers, volunteers and participants during Fin Electro Tech 2026, demonstrating punctuality, teamwork, communication and willingness to take responsibility in a live event environment.

  • Demonstrated punctuality, teamwork, communication and willingness to take responsibility in a live event environment.

Education

GCE A Levels - Trinity International College, Kathmandu (2025)

Secondary Education - Kumudini Kunj School, Kathmandu

BSc (Hons) - Data Science - University of West London, London, UK (2026)

Skills

STUDENTBUSINESS OPERATIONSCUSTOMER EXPERIENCEDATA & TECHNOLOGY

Reviews

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