Presleen Mendes

I am a self-motivated and flexible young woman with strong administrative and organisational skills. I have excellent customer service skills. I can work effectively as both a team member and independently.

I am very enthusiastic and committed. I am reliable, honest and cheerful. I enjoy a challenge and feel that I always work hard to achieve any given tasks promptly. I can use my initiative but also understand the need to follow procedures.

I have excellent timekeeping skills and loyalty to my employers. I enjoy learning new skills and will put in a lot of my own time and effort to achieve.

Post Office Clerk - Post Office Ltd

(2022-01 - 2023-07)

Pharmacy Dispenser - Park Parade Pharmacy-Leigh

(2021-06 - 2021-12)

• Taking prescription orders, answering phone, till, nomad trays, getting prescriptions ready

Pharmacy Assistant - Rowlands Pharmacy-Bedhampton

(2018-09 - 2021-06)

4 Years of pharmacy experience

• Serving and providing advice to customers,
• Dispensing medication
• Routine blood pressure checks
• Organization and maintenance of dispensary & storefront.
• Implementation of Covid safe regulations

Trainee Dispensing Assistant - Rowlands Pharmacy Leigh park-Bedhampton

(2017-02 - 2018-05)

• Serving customers, ordering their medicine, doing blood pressure check.Ordering stock for shop,

Trainee Optical Consultant - Asda plc-Bedhampton, Hampshire

(2016-11 - 2017-02)

• Answering phones ,helping customers chose glasses,booking appointments.

Shelf Filler - Asda plc-Bedhampton

(2016-07 - 2016-11)

• Putting bread,cakes on shelfs .Date checking

Sales Assistant - Next

(2015-05 - 2016-01)

Apprentice Admin - Home Group

(2013-07 - 2014-07)

Administration Reorganized and improved the office filing system. Provided admin support services to colleagues including filing, scanning, laminating and data processing. Coordinated customers travel arrangements to scrutiny meetings.

Compiled

Minutes at weekly Contractor Meetings. Responsible for opening and distribution of post and ensuring DX posted and collected. Completion of Mail Merge of large mail outs to 1,500 customers on a regular basis.

Arranged

Meetings and refreshments. Replenishment of stationery and ensuring customer leaflets are up to date and relevant. IT Daily use of internal databases.

Microsoft

Office – Word, Excel, Powerpoint and Outlook. Compiled and edited monthly reports for Performance Management. Responsible for amending Customer details on the internal system.

Communication

Reported findings of surveys to management. Provided reception service to customers visiting the office where I was the first point of contact for customers contacting Home Group. Responding to queries and liaising with contractors and colleagues to gain 1st-time resolution via phone, letter and face to face. Liaising with customers, contractors, other offices and fellow stakeholders

Admin Voluntary - Catch22

(2010-04 - 2010-11)

Voluntary Work - Cathedral Discovery

(2009-11 - 2010-04)

Sales Assistant - Marks and Spencers

(2007-10 - 2008-01)

St Edmunds Secondary School (1989-09 - 1993-06)