Psychology and Counselling Student
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A highly organised and compassionate Psychology and Counselling student with experience working within healthcare, administration, and customer-facing environments. Skilled in communication, active listening, organisation, and supporting individuals in a professional and non-judgemental manner.
Experience volunteering with vulnerable individuals whilst adhering to safeguarding procedures and confidentiality requirements. Passionate about developing a career within counselling and therapeutic support services and keen to further develop knowledge and practical experience supporting adults affected by trauma and adversity.
(2022-01)
Provide administrative support within a busy healthcare environment, working closely with clinical and non-clinical staff. Manage patient appointments, maintain accurate records, and communicate professionally with patients, consultants, and healthcare teams via telephone and email. Handle sensitive information confidentially and maintain a professional and organised approach within a fast-paced setting.
(2021-01 - 2021-12)
Provided support to vulnerable individuals through telephone and face-to-face contact using a respectful and non-judgemental approach. Followed safeguarding procedures and escalated concerns appropriately when required. Developed communication, listening, and interpersonal skills whilst working with individuals from different backgrounds.
HR Administrator - Lidl Contribution Centre
(2018-01 - 2018-12)
Handled correspondence with managers via email and telephone, coordinated new starter events, assisted with staff rotas, and supported disciplinary and grievance administration.
HR Administrator - Carnival UK
(2018-01 - 2018-12)
Supported recruitment and HR administration including arranging interviews, candidate referencing, preparing documentation, and maintaining employee records.
Assistant Manager - Yours Clothing Ltd
(2016-01 - 2017-12)
Supported daily store operations, customer service, staff training, and team supervision within a busy retail environment.
Sales Assistant - Molton Brown
(2019-01 - 2020-12)
Henna Artist - Priya's Hand Henna
(2018-01 - 2019-12)
Admin Assistant - Moments by Ankit Patel
(2017-01 - 2018-12)
Skincare Consultant - Bureau Makeup
(2010-01 - 2011-12)
BSc (Hons) - Psychology and Counselling - The Open University (2024-01 - 2026-12)
Level 2 - Counselling Skills
Level 3 - CIPD Human Resources
GCSEs - Maths & English
