Priyanka Cherian

Clinical Training Manager

Talent

London, Greater LondonMember since 4 April 2023

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About

As a highly motivated and skilled dentist with a special interest in orthodontics, I believe that my experience and qualifications make me an ideal candidate for any relevant role.

My journey in the dental industry began with the completion of my dental surgery degree. Following that, I spent two years working in a dental practice before pursuing an MBA in Hospital and Health Management. I then went on to work as a Manager of Quality and Process Excellence at a healthcare start-up.

In 2017, I relocated to the UK and worked as a Business Manager at an orthodontic practice before joining Align Technology UK Ltd four years ago. Through my work experiences, I have gained a wealth of knowledge and expertise in my field.

I am particularly interested in opportunities to work in Riyadh, Saudi Arabia, where my husband is currently working on a project. I am a British citizen, and I am willing to travel for work. I believe that my diverse experiences and cultural adaptability would make me a valuable addition to your team.

I am confident that my passion and my commitment to delivering high-quality work would enable me to make a significant contribution to your organization's continued success. I would be grateful for any assistance you may offer in exploring potential opportunities.

Thank you for your time and consideration.

Experience

WORK EXPERIENCE

Clinical Professional Relations & Education Specialist July 2022 - Present

Align Technology UK Ltd

Delivered a detailed analysis of Clinical Education in the UK and Ireland region, identifying gaps, and successfully implementing solutions that reduced administrative work for the sales team by 100% through the automation of processes.
Developed Clinical Education Curriculum for Specialist Orthodontists in the UKI region to drive clinical excellence through relevant evidence-based education
Managed vital strategic relationships with Clinical Speakers and Key Opinion Leaders
Planned & successfully implemented Align Academic Programme for postgraduate students in Orthodontics at eight UKI Universities to ensure early adoption of Clear Aligners to foster credible trust & lasting professional relations
Mentored and provided leadership to peers to enhance customer experience on Clinical calls and events

Senior Clinical Specialist & Ortho Education Lead July 2021 - June 2022

Align Technology UK Ltd

Accelerated Business growth through Clinical education on Clinical Calls & Clinical events
Provided input for the development of a learning Management System to increase the utilization of educational content to drive Clinical confidence & subsequent business growth
Successfully organized and executed three national conferences for Orthodontists in the UK and Ireland, fostering strong interpersonal relationships with customers and providing support to grow their clinical practices.

Clinical Specialist February 2019 - June 2021

Align Technology UK Ltd

Provided Clinical customer support to Orthodontists in the areas of case evaluation, ClinCheck support as well as clinical troubleshooting, secondary orders
Handled difficult customer situations and take their issues/concerns/complaints to completion
Delivered educational events for customers and visited customers in their offices for deep-dive education

Practice Manager February 2018 - February 2019

St. Albans Orthodontics, UK

Management of CQC quality compliance, finance, inventory, and human resource at a dental practice dealing with both NHS and private patients
Responsible for NHS administration and Operations management within the surgery
Strategized, planned, and completed marketing initiatives enhancing customer experience to increase patient footfall at the practice
Implemented the change management for the practice to go completely digital. Hired new

suitable staff members and trained them for continuous professional improvement

Business Development Consultant September 2017- February 2018

Portea Medical, London, UK

Facilitated business tie-up of a London-based health mobile application company with the Indian healthcare Organisation

Manager-Quality and Process Excellence February 2017 - February 2018

Portea Medical, India

Coordinated 3 projects of Six-Sigma for process re-engineering in the home healthcare company for streamlining operations in the department of Medical Equipment, Physiotherapy and Nursing Aid service·
Core Committee member for launching home health care guidelines for the country
Conducted market research, conceptualized and launched a counselling service product
Coordinated corporate service launches for the company in 24 branches across India
Aided in research on digital marketing strategies to increase brand awareness and improve customer loyalty

Dental Surgeon December 2013- July 2015

Khandelwal Dental Clinic, Chhattisgarh, India

Performed comprehensive general dental treatment of the highest quality enhancing patient lives
Performed teeth restoration, crowns, bridges, Oral cancer screening, management of nervous patients, paediatric dentistry, patients’ gingival and periodontal health
Managed the dental practice to deliver a quality customer experience