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I am a dedicated and versatile professional with a strong background in customer service, team leadership, and office administration. Known for my diligent work ethic and exceptional time management skills, I excel in fast-paced environments where I can leverage my expertise in customer relations and organizational efficiency. Proficient in various social media platforms and office technology programs, I am adept at streamlining processes and enhancing operational success.

My commitment to delivering outstanding results drives me to contribute meaningfully to organizational goals, ensuring a positive and seamless experience for clients and colleagues alike. With extensive experience in roles ranging from team supervision to administrative management, I have honed my ability to handle high-pressure situations, resolve conflicts professionally, and lead teams effectively. My diverse skill set, combined with a proactive and motivated attitude, enables me to adapt to new challenges and deliver measurable value to any organization.

I am eager to apply my skills and experience to further the mission of a forward-thinking company

Team Member - Hollywood Bowl - Tunbridge Wells

(2025-03 - 2026-02)

• Deliver exceptional customer service to ensure a positive and seamless experience for guests.
• Prepare and pack food orders to meet client needs efficiently.
• Maintain high standards of cleanliness and hygiene across the venue.
• Handle phone inquiries, process orders, and manage cash/card transactions accurately.
• Organize and execute client parties, successfully upselling additional services to enhance customer satisfaction.

Office Administrator - Temporary Role - Trueplan - Tunbridge Wells

(2023-06 - 2024-06)

• Managed diaries and coordinated schedules for estate agents, vendors, and clients.
• Processed orders accurately and maintained organized records for seamless operations.
• Resolved customer disputes courteously, ensuring a hassle-free experience.
• Allocated staff to jobs based on location and availability, optimizing operational efficiency.
• Provided quotes and arranged appointments, maintaining strong relationships with estate agents.
• Adhered to safety guidelines and took on extra shifts to meet company needs.

Front Of House - German Doner Kebab at GDK - Tunbridge Wells

(2022-04 - 2022-06)

• Recorded and processed all orders in an organised and accurate manner.
• Settled any customer disputes in a professional and pleasant manner.
• Worked to ensure a positive and hassle-free customer experience.
• Adhered to all safety rules and guidelines.
• Took on extra shifts based on the needs of the store

Office Administrator - Runway - Tonbridge

(2022-02 - 2022-03)

• Managed calendars for multiple students & members, ensuring efficient scheduling.
• Oversaw office equipment and supplies, maintaining smooth facility operations.
• Provided administrative support to enhance organizational efficiency and development.
• Managed calendars for multiple staff members, ensuring efficient scheduling.

Kitchen Porter - Saffron Indian at Indian Restaurant - Paddock Wood

(2017-01 - 2018-05)

• Supported kitchen operations by assisting chefs and ensuring a clean working environment.
• Packed food orders and processed cash/card payments accurately.
• Handled phone inquiries and created orders for staff to fulfill.
• Contributed to a positive customer experience through diligent service and adherence to safety standards

Extended Diploma - Technical Theatre - West Kent College, Tonbridge (2020-09 - 2021-08)

Level 2 Diploma - Information Technology (IT) - West Kent College, Tonbridge (2019-09 - 2020-08)

GCSEs - Hayesbrook School, Tonbridge (2012-09 - 2017-07)