Promise Daniel

Compassionate and reliable Care Assistant with hands-on experience in domiciliary care, supporting older adults to remain safe, independent, and comfortable in their own homes. Skilled in personal care, medication administration, meal preparation, and companionship, with full CQC compliance and safeguarding training. MSc graduate from Teesside University with a genuine passion for delivering high-quality, person-centred care.

Domiciliary Care Worker at Dale Care Ltd (Present)

• Deliver person-centred personal care including washing, dressing, toileting, and grooming to vulnerable adults in their own homes, preserving dignity and independence at all times.
• Assist clients with getting in and out of bed, mobility support, and safe use of equipment such as hoists and slide sheets following individual care plans.
• Support with medication administration and maintain accurate, confidential MAR (Medication Administration Record) sheets in line with company procedures.
• Prepare nutritious meals and drinks tailored to clients' dietary needs and preferences.
• Provide companionship, emotional support, and reassurance to clients, building trusting relationships that enhance their wellbeing.
• Observe and promptly report changes in clients' physical or mental health to care managers, district nurses, and family members.
• Maintain strict adherence to CQC standards, safeguarding policies, infection control, and hygiene protocols.

Warehouse Operative at Gem Partnership (Glanbia Performance Nutrition) (2023-11 – Present)

• Apply manual handling protocols strictly to maintain health and safety standards in a fast-paced environment.
• Demonstrate reliability, punctuality, and teamwork across shift patterns including weekends.

Customer Service Advisor (Temporary) at Airtel Telecommunications (2022-07 – 2023-07)

• Handled high volumes of inbound calls, resolving inquiries efficiently and maintaining high satisfaction rates.
• Collected, verified, and logged customer data into CRM systems with precision.
• Managed appointment schedules and follow-up logs to ensure timely issue resolution.

MSc in International Management (Human Resource Management) – Teesside University (2025)

BA in Mass Communication – Abia State University (2019)