Puja Gurung

Motivated and Compassionate individual with a passion for helping vulnerable people, seeking an entry-level Healthcare Assistant position. Committed to providing dignified, patient-centred care and keen to learn new skills to support nursing teams. Strong communication skills developed through customer-facing roles, eager to contribute to a safe and comfortable environment for patients.

Customer Service Assistant - Sainsbury's Winnersh - Winnersh

(2013-04 - 2019-05)

• Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
• Organised stock shelves neatly to improve the overall appearance of the shop floor.
• Assisted customers with product enquiries for enhanced shopping experience.
• Advised customers on availability, pricing and location of products.
• Handled cash transactions accurately, maintaining financial integrity of the till.
• Improved efficiency at checkout by mastering POS system operation quickly.
• Provided exceptional level of customer service consistently, creating loyal customers.
• Collaborated well within a team setting, fostering a positive working atmosphere.

Team member - Yo! Sushi - Windsor

(2012-10 - 2013-03)

• Crafted and presented sushi in an open kitchen showcasing culinary skills.
• Maintained rigorous standards of food hygiene to secure customer trust and satisfaction.
• Compiled with the company's health and safety regulations ensuring a safe dining environment.
• Demonstrated flexibility by covering shifts and working overtime as required

Customer Assistant - Tesco Homeplus - Southampton

(2007-05 - 2011-12)

• Stocked shelves regularly for easy access to products by customers.
• Assisted customers with product selection to ensure satisfaction.
• Operated till systems smoothly, streamlining the checkout process for improved customer experience.

GCSE

A-Level