Supervisor at Kung Fu Mama Covent Garden (2026-03 – Present)
- Supervised front-of-house operations to ensure efficient service and a positive customer experience.
- Supported and guided team members during busy service periods to maintain smooth daily operations.
- Assisted with training new staff on service procedures, food safety, and company standards.
- Coordinated with kitchen staff to ensure accurate and timely order preparation.
- Resolved customer enquiries and complaints professionally to maintain high satisfaction.
- Monitored cleanliness, food safety, and presentation standards throughout the restaurant.
- Assisted with stock replenishment and ensured service areas were well organised and fully stocked.
- Supported opening and closing procedures and maintained operational standards throughout each shift.
Front of House Team Member at Sushinoya Chinatown (2025-10 – 2026-01)
- Delivered friendly and efficient customer service in a high-volume Japanese restaurant.
- Prepared bubble tea, matcha beverages, bingsu, and desserts to company quality standards.
- Processed dine-in and takeaway orders accurately while maintaining fast service.
- Assisted customers with menu recommendations and responded to enquiries professionally.
- Maintained clean, organised service counters and dining areas throughout busy shifts.
- Worked closely with kitchen staff to ensure accurate and timely order delivery.
- Supported stock replenishment and maintained food safety and hygiene standards.
Waitress at Lahpet West End (2024-12 – 2025-08)
- Delivered attentive table service in a busy, high-volume restaurant.
- Took food and beverage orders accurately and ensured prompt service throughout each shift.
- Built positive relationships with customers by providing friendly and professional service.
- Coordinated with kitchen and front-of-house teams to ensure efficient service and customer satisfaction.
- Maintained cleanliness of dining areas and complied with food hygiene and health & safety standards.
- Supported opening and closing duties and assisted in preparing the restaurant for service.
- Contributed to smooth restaurant operations during busy lunch and dinner periods.
Retail Sales Assistant at Next Generation Clothing (2023-09 – 2024-07)
- Assisted customers with product selection and provided personalised service.
- Managed POS transactions, returns and exchanges.
- Maintained organised shopfloor and stock replenishment.
Retail Sales Assistant at mDrive (2023-01 – 2023-08)
- Advised customers on electronic products and accessories.
- Demonstrated products and supported basic device setup.
- Handled POS transactions and maintained clean displays.
