Quratulayn Shah

Customer focused individual, enthusiastic and hardworking. Looking to gain experience as well as make a positive contribution to a dynamic team. Positive attitude and a strong work ethic.

Childcare Support - YMCA Family Centre Services

Supported the daily care of supervision of children in a safe environment.

• Encouraged positive behavior and social interaction among children
• Communicated effectively with colleagues and parents when it was required
• Helped prepared and organised equipment

Waitress

Worked for 1 year providing friendly and professional customer service.

• Took food and drinks orders effectively
• Served meals while ensuring people had satisfaction
• Worked effectively as part of a team in a fast paced environment
• Resolved customer enquiries and concerns in a polite and professional manner
• Handled payments and operated the till when it was needed

Shop Assistant - Makkah Grocery Food Stores

Provided customers good service at this food place.

• Managed inventory as well as maintained store cleanliness
• Provided helpful assistance to customers as well as ensure they had a positive shopping experience
• Kept the shop well supplied
• Assisted customers with inquiries

Level 3 - Health and Social Care - West Herts College