Rachael Arbuthnott

Results-driven conference and events professional with strong expertise in event logistics, operational coordination, and venue management. Skilled in overseeing end-to-end conference delivery, coordinating cross-functional teams, managing schedules and supplier relationships, and ensuring seamless guest experiences. Experienced in maintaining full compliance with health and safety regulations while operating effectively in fast-paced, high-pressure environments.

Demonstrates strong organisational skills, adaptability, and a proactive approach to problem-solving to consistently deliver successful events and operational excellence.

Conference & Meetings Operations Manager - Elior UK - Scottish Gas Murrayfield, Edinburgh

(2025-05)

• Delivered conferences, corporate hospitality campaigns, and private events, ensuring client satisfaction and seamless execution.
• Lead and supervise event staff during event facilitation, ensuring smooth operations and enhanced guest experiences.
• Coordinated venue logistics, including catering, security, staffing, and room setup, to create optimal event environments.
• Liaising with suppliers, contractors and clients in order to ensure event standards are met and within clients budgets.
• Collaborate with sales teams throughout event planning, attending site visits and planning meetings.
• Ensure all events comply with health, safety, and licensing regulations.
• Adapted to fast-paced settings while managing multiple events, maintaining high energy and focus on guest experience.

Staffing Lead - Elior UK - Scottish Gas Murrayfield, Edinburgh

(2023-08 - 2025-04)

• Supervised staff recruitment, interviewing, selecting and onboarding.
• Liaised with department managers to assess staffing needs and allocate resources to uphold service standards.
• Coordinated staffing operations for high-capacity events, ensuring seamless service delivery and operational efficiency.
• Developed staff rotas and managed payroll administration, ensuring adherence to staffing budgets.
• Managed confidential personnel records, safeguarding employee privacy and data protection.

Assistant Hospitality & Events Manager - Elior UK - Scottish Gas Murrayfield, Edinburgh

(2021-10 - 2023-07)

• Managed events for up to 1000 delegates, ensuring seamless execution and guest satisfaction.
• Coordinated service delivery during events, upholding high standards of timing and presentation to enhance attendee experience.
• Fostered a productive work environment, contributing to team collaboration and organisational goals.

HND - Human Resource Management

SCQF Level 6 - Leadership

Scottish Higher/National 5's - Administration, Business Management, Accounting, English, Math, History, RMPS, Modern Studies, German, Biology