Rachael Black

A committed individual looking for the opportunity to utilise & develop skills & knowledge within a progressive customer focused role. A consistent & reliable team player with outstanding communication skills and the ability to work independently as required. Currently seeking an opportunity to further advance in a challenging retail environment where rewards match results.

Sale Assistant / Key Holder - Accessorize monsoon Manchester airport - Manchester airport

(2015-02 - 2026-01)

• Open and close shop
• High standards of customer service
• Taking roles on when manger not in
• Cash handling/ banking in safe/till work
• Refunds to customer
• Letting team know what jobs need to be done
• Taking calls/ checking emails and any new updates

Team member - Select Service Partner

(2011-04 - 2012-02)

• Cash handling
• Keeping room tidy
• Responsible for providing the highest standards of customer service and advice

Sales Assistant - Boots

(2008-06 - 2008-11)

• Responsible for providing the highest standards of customer service and advice
• Performed point of sale operations and cash handling
• Aided in a high volumes of stock turnover

Nursery Assistant - Christies Hospital Staff Day Nursery

(2004-06 - 2007-09)

• Responsible for the care of children from the ages of 3 months to 5 years
• Prepared daily reports to parents
• Prepared nutritionally balanced meals for the children in my care
• Generation of stimulating and varying activities
• Organisation of child sleeping schedules
• Coordinated day trips
• Occasional involvement in summer club's for 4 to 12 year olds

NVQ - Salon Assistant - Greater Manchester Open College (1999-01 - 2000-12)

Stage 1 - Computer Literacy and IT - Greater Manchester Open College (1999-01 - 2000-12)

Bronze Award - Spanish - Greater Manchester Open College (2000-01 - 2001-12)

NVQ Level 2 - Certificate in Child Care and Education - Greater Manchester Open College (2000-01 - 2003-12)

ASDAN GCSE - Multiple subjects - St John Vianney Upper School (1994-01 - 1999-12)