Rachel Elwood

Engage with customers to provide excellent service Trained Barista Handle and put away deliveries as well as placing orders

Duty Manager - SSP - Upper Crust and Starbucks

(2023-06)

• Engage with customers to provide excellent service
• Trained Barista
• Handle and put away deliveries as well as placing orders
• Carry out stock replenishment procedures including stock rotation
• Handle cash which includes cashing up tills
• Efficiently run the store alongside the manager helping to maximise sales and profits as well as in the absence of the manager
• Completed training on coaching, feedback, decision making, problem solving, communication

Barista - SSP - Upper Crust and Starbucks

(2023-04 - 2023-06)

Kitchen Associate - Wetherspoons

(2019-05 - 2024-03)

• Preparing and cooking food to a high standard
• Maintaining cleanliness to a high standard within the kitchen
• Assisting managers with running shifts
• Assisting with training new members of staff

Retail Assistant - Primark

(2017-10 - 2018-05)

• Keeping shop floor tidy including stock replenishment
• Serving customers on the till
• Providing assistance to customers when require

Bachelor of Arts - History - Liverpool John Moores University

GCSE - Belfast Model School for Girls

A-Level - Belfast Model School for Girls

Certificate of Personal effectiveness - Belfast Model School for Girls