Office Co-ordinator - BDO LLP - Ipswich, UK
(2024-08)
- Assist the Facilities Senior Managers with the maintenance support of the Ipswich and Norwich offices
- Assist with the receiving of Visitors and New Personnel into the offices for Health & Safety adherence
- Play a key role in IT Liaison, Information Security, Environmental Compliance whilst managing requests from multiple stakeholders
- Carry out checks to aid compliance of Health & Safety and Fire Regulations
- Conduct weekly office audits to ensure internal systems are current and regulations are met
- Monitor and support ISO accreditations as implemented by the company
- Collate data required for ESG and Carbon Reporting as required by the company
- Qualify as Fire Warden, First Aider and DSE Assessor to provide in-house training to personnel
- Diarise and schedule Contractors and Suppliers for PPMs and Office maintenance as per KPIs/SLAs
Operation Support Assistant - The Sofa Delivery Company - Gt Blakenham, Ipswich, UK
(2023-07 - 2024-08)
- Providing crucial support to the Delivery teams throughout the day
- Problem-solving and Customer Service
- Escalating service and delivery issues to CDC Management where required
- Working a 4 on, 4 off shift rotation
- Using in-house stock management system
Service Co-ordinator - Genevac Limited - Ipswich, UK
(2019-12 - 2023-05)
- Planning and scheduling Engineers for site attendance
- Maintaining the client base with focussed support to the machines and their contracts
- Provide quotations for repairs out of contract scope
- Updating and maintaining Dynamics M365 details for site visits
Care Home Administrator - Woodbridge Lodge Care Home - Woodbridge, UK
(2018-09 - 2019-11)
- Telephone Enquiries, Initial requests and database maintenance
- Resident admissions, Families liaison
- Personnel Administration and DBS Vetting
- Petty Cash, Revenue checking and home banking
Domestic/Receptionist/Hostess - Alice Grange Care Home - Kesgrave, Ipswich, UK
(2018-02 - 2018-09)
- Cleanliness of the home, including residents bathrooms and communal areas
- Reception Desk duties, supporting Home Manager and Deputy Manager
- Provide assistance to Home Administrator with administrative tasks
- Hostess support to Kitchen including recording food temperatures, serving to residents, supply levels, recording foods and fluids of intake for residents and provide assistance to care staff as training allows
Contract Support Administrator - Imtech Inviron - Ipswich, UK
(2016-02 - 2016-12)
- Complete Contract admin to time and quality requirements
- Adhere to KPIs/SLAs
- Maintain good working relationships with internal and external clients
- Support operational resolution to Facilities Management issues
- Ensure effective and courteous handling of client-based Customer Service enquiries
- Produce high quality and accurate quotations to submit to external clients
- Work under own initiative and manage time sensitive information
Combat Human Resources Administrator - HM Forces, British Army - Various Locations, UK
(2000-11 - 2016-01)
- Maintain nominal rolls for departments - Update personnel movement and promotions
- Assist Families and Personnel with mail and charges
- Compile for and publish Company/Squadron Orders
- Ensure dress is impeccably turned out and appropriate to duty
- Maintain behaviour expected at all times
- Attend and maintain training standards required
- Promote regulations for Pay and Allowances as required and enable personnel to make valid claims
- Provide HR Support to all personnel regardless of rank
- Process Protectively marked documents as required
- Provide IT Support to Headquarters personnel, activating accounts, maintaining passwords etc
- Maintain the arrivals and departures of personnel within theatres, ensuring the correct pay and allowances are commenced or removed as required
- Be up-to-date on CHRS activities and updates to Pay and Allowances
- Process and analyse reports as implemented by Military Secretariat
- Request medals as merited through deployment etc
- Produce accurate Legal documents for Military review
