Rachel Macleod

Reliable and highly organised professional with over 10 years' experience delivering customer-focused support within community settings as a self-employed Care Assistant. Proven ability to manage administrative tasks including scheduling, record keeping, and client communication while maintaining high standards of service. Now seeking to transition into a new role using the skills I have gained over the years.

Care Assistant - Self-Employed

(2016-04)

• Delivered tailored support including personal care, medication assistance, and daily living support
• Built strong, trusting relationships with clients and families through clear and empathetic communication
• Managed administrative duties including scheduling, invoicing, and maintaining accurate records
• Liaised with healthcare professionals and multidisciplinary teams
• Ensured strict adherence to confidentiality, safeguarding, and data protection standards
• Adapted quickly to changing client needs and priorities
• Successfully ran a self-employed service for over 10 years
• Recognised for reliability, professionalism, and high-quality care
• Developed strong transferable skills in communication, organisation, and problem-solving